Looking for the Martin’s Point Health Care website?

Please excuse our appearance while we undergo scheduled system maintenance beginning Friday evening, July 27. We plan to complete this work by 8 am, Monday, July 30.

During the maintenance period, our website will be offline. All Martin’s Point health care centers and health plan administrative offices will be closed.

If you are a Martin’s Point patient, health plan member, or network provider with an urgent need for assistance during the maintenance period, please see below for instructions.

If you are a new visitor to the Martin’s Point website looking for information about our Medicare or TRICARE® health plans or becoming a new patient at one of our health care centers, please revisit us after 8 am on Monday, July 30. We apologize for this inconvenience.

We appreciate your patience and understanding as we perform this important system work!

Health Care Center Patients:

Our heath care center facilities are currently closed (including labs, pharmacy and other on-site services), reopening on Monday, July 30.

For medical emergencies, please call 911 or your local emergency services phone number. 

For urgent medical needs or questions, please call your Health Care Center phone number and the on-call resources will assist you. 

For access to the MyMartinsPoint® patient portal, go to: https://5857-1.portal.athenahealth.com/

Generation Advantage Members:

For prescription drug needs, contact CVS Caremark at 1-888-892-7227

To view Generations Advantage prescription drug formularies

Prime, Select & Value Plus Plans: https://www.medicareplanrx.com/jccf/martinspoint_formulary_18.html

Focus DC Plan: https://www.medicareplanrx.com/jccf/martinspoint_gap_formulary_18.html

Pharmacy Search: https://www.medicareplanrx.com/jccf/martinspoint_pharmacy_18.html 

To contact our 24-Hour Nurse Line for medical questions, call 1-800-530-1021 

The online enrollment application will be unavailable until Monday.

US Family Health Plan Members:

To contact our 24-Hour Nurse Line for medical questions, call 1-800-574-8494

To use the TRICARE drug search tool, go to:


Network Providers (Generations Advantage/US Family Health Plan):

For any urgent Authorization Requests (circumstances where waiting could result in seriously jeopardizing the life or health of the member, or the member's ability to regain maximum function.) call 207-400-7018. For all non-urgent requests please submit through normal process Monday, July 30th after 8am. 

For expedited Appeals please call 207-449-0659. For all other Appeal requests, please submit through normal process Monday, July 30th after 8am.