We’re here for you.

As the COVID-19 situation evolves, we want you to know that Martin’s Point is here to support you as we work together to keep you and our community as safe and healthy as possible.

We’ll keep you up to date on how we’re responding to our patients’ and members’ needs and we’ll also share information about how you can take care of yourself and your loved ones during this outbreak.

As your partner in health, we understand that this is a confusing and concerning time. Remembering two important things can help:

  • Most cases of COVID-19 are mild and people recover at home.
  • There are simple, but important, things you can do to reduce the spread of this disease.
Information for Generations Advantage Members Information for USFHP Members
Information for Martin's Point Patients Information for Network Providers

About Coronavirus/COVID-19

What is Coronavirus/COVID-19?

Coronaviruses are a kind of virus that causes flus and colds. The coronavirus that is spreading now is a new type that causes respiratory flu-like symptoms. COVID-19 is the name of the illness caused by this new coronavirus. Most cases are mild to moderate. Older adults and people with underlying medical conditions, may experience more severe respiratory illness.

What are the symptoms of COVID-19?

The most common COVID-19 symptoms may include:

  • Fever 
  • Cough 
  • Shortness of breath and difficulty breathing 

Some people have body aches, runny or congested nose, sore throat, or diarrhea. Some people have COVID-19 but don’t feel any symptoms at all.

Symptoms may appear 2-14 days after being exposed to the virus.

How does COVID-19 spread?

The coronavirus that causes COVID-19 spreads by respiratory droplets in the air and on surfaces, just like colds and flu. When an infected person sneezes or coughs, the virus can spread up to 6 feet and then it drops to the ground or onto a surface. Most cases have happened through close contact with an infected person.



What you can do to keep yourself and your loved ones healthy:

Because the coronavirus spreads through a cough, sneeze, or kiss, there are some simple things you can do to help keep yourself and others healthy. These are the same things you would do to prevent colds and flu:

  • Avoid close contact with people who are sick. Practice “social distancing” if you can. Try to stay at least 6 feet from others in public spaces and stay at home as much as possible.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60 percent alcohol.
  • Cough and sneeze into your sleeve or use a tissue and then throw the tissue in the trash.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Disinfect frequently touched objects (like your cell phone) and surfaces using a regular household cleaning spray or wipe.

Should I use a face mask?

We recommend following the CDC’s recommendations for using a face mask.

  • The CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19.
  • Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.
  • The use of face masks is critical for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

What To Do If You Start to Feel Sick

COVID-19 creates symptoms that are similar to those of a bad cold or seasonal flu, including fever, cough, and shortness of breath. Mild cases can often be treated at home. If you experience more intense symptoms, please call your primary care provider.

Please DO NOT go straight to a hospital or other health care facility if you:
Develop a fever, cough or difficulty breathing; AND
Have been in close contact with a person known to have COVID-19 or in close contact with a person being tested for COVID-19; OR 
Have recently traveled to an area the CDC has designated as a high-risk area for COVID-19.

If you feel you need to be tested for COVID-19, call your provider or the health care facility first. They’ll need to prepare for your arrival and determine if you need testing for COVID-19.

Testing & Health Plan Coverage

What does your Martin’s Point health plan cover?

If you are a member of a Martin’s Point health plan, please click on the links below for information about coverage for COVID-19 testing and treatment.

Martin’s Point US Family Health Plan
Martin’s Point Generations Advantage Plan



U.S. Centers for Disease Control and Prevention (CDC)
Maine Department of Health and Human Services
New Hampshire Department of Health and Human Services