During these challenging times, it’s comforting to know that all of us at the US Family Health Plan are here for you. We understand that families are dealing with many concerns during the current coronavirus outbreak. We want to make sure your health coverage isn’t one of them.
You’ll be reassured to know that TRICARE® has made some benefit changes to support the health of members during the COVID-19 outbreak. As a TRICARE Prime® plan, the US Family Health Plan follows TRICARE benefits for COVID-19-related services. Below, you’ll find a link to information that will help you understand how your US Family Health Plan covers health care services during this time.
For the most up-to-date information, go to https://tricare.mil/HealthWellness/HealthyLiving/Coronavirus/Coronavirus-FAQs
You will find answers to these questions and more:
As a reminder, TRICARE has recently expanded their telehealth benefit to make it easier for you to get health care during the COVID-19 outbreak. Telehealth services are health care services you receive remotely, over the phone or through a computer. When appropriate, they can take the place of in-person visits with your provider.
As a TRICARE Prime® plan, the US Family Health Plan follows TRICARE benefits for COVID-19-related services. You can find out more about this benefit by visiting the TRICARE Telehealth webpage.
Some highlights to remember about the TRICARE telehealth benefit changes:
Taking care of our mental health is especially important now, given the added stresses that the COVID-19 pandemic may be causing. If you or a covered family member needs mental health support, you may not have to schedule an in-person visit with a provider. TRICARE’s telehealth benefit also includes otherwise-covered mental health services.
Telehealth options include:
• Telemental health services, including individual psychotherapy, crisis management, family therapy, or group therapy
• Medication assisted treatment (only available during the coronavirus pandemic)
• Opioid treatment programs (only available during the coronavirus pandemic)
• Intensive outpatient programs (only available during the coronavirus pandemic), which include medication management, case management, recreational therapy, occupational therapy, and discharge planning
Be sure to talk to your provider if you have questions about telehealth services. You may first need an authorization or referral. Call Member Services for help. Learn more about TRICARE’s telehealth mental health benefits.
If you have questions about your coverage, don’t hesitate to contact Member Services at 1-888-674-8734. We’re here for you!