USFHP Update March 6th 2020


Dear Martin’s Point Health Plan Member,

As the provider of your health plan, we wanted to reach out to you with important information about the coronavirus and the disease it causes—COVID-19. We understand the news about this virus can create concern. It’s important to remember that most cases of COVID-19 are mild and that there are simple, but important, things you can do to reduce the spread of this disease.

What you can do to keep yourself and your loved ones healthy:

 Because the virus seems to spread through a cough, sneeze, or kiss, there are some simple things you can do to help keep yourself and others healthy:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60 percent alcohol.
  • Cough and sneeze into your sleeve or use a tissue and then throw the tissue in the trash
  • Avoid touching your eyes, nose, and mouth
  • Stay home when you are sick
  • Avoid close contact with people who are sick
  • Disinfect frequently touched objects (like your cell phone) and surfaces using a regular household cleaning spray or wipe

What to do if you start to feel sick:

COVID-19 creates symptoms that are similar to those of a bad cold or seasonal flu, including fever, cough, and shortness of breath. Mild cases can often be treated at home. If you experience more intense symptoms, please call your primary care provider.

Please DO NOT go straight to a hospital or other health care facility if you:

  • Develop a fever, cough or difficulty breathing; AND;
  • Have been in close contact with a person known to have COVID-19; OR
  • Have recently traveled to an active outbreak area (China, Iran, Italy, South Korea)

Call them first. They’ll need to prepare for your arrival and determine if you need testing for COVID-19.

What does your Martin’s Point health plan cover?

Your plan will cover the care you get if you’re diagnosed with COVID-19, based on your plan’s benefits. It’ll also cover testing for COVID-19. You’ll pay any cost shares your plan requires, unless otherwise determined by state law or regulation.

If you have questions about your coverage, please call the Member Services phone number on the back of your Member ID card. You can find helpful information about COVID-19 at the U.S. Centers for Disease Control and Prevention website:

U.S. Centers for Disease Control and Prevention (CDC)

Thank you for taking steps to keep yourself and our community healthy!

Heather Mullen

Chief Operating Officer, Health Plans