USFHP Update May 7th 2020

Message #5

May 7, 2020


Dear Martin’s Point US Family Health Plan Member,

WE’RE HERE FOR YOU

As we continue to experience the impact of the COVID-19 pandemic in our community, we want to assure you that we are here to support your health in every way we can. If you have a pressing or urgent medical issue, please don’t delay getting in touch with your primary care provider so they can talk through your symptoms and make sure you get appropriate care when you need it.

Below, you’ll find information that we’d like to share to help you stay up to date on COVID-19 developments and stay safe at home and in public.

If you have any questions about your coverage—COVID-19-related or otherwise—please don’t hesitate to call Member Services at 1-888-674-8734. We're available 8 am-5 pm, Monday through Friday. As always, and especially during these difficult times, we are here for you!

CDC ADDS TO COVID-19 SYMPTOM LIST

Last week, the Centers for Disease Control and Prevention (CDC) added new items to a list of COVID-19 symptoms. Symptoms may appear 2-14 days after exposure to the virus and can range from mild to severe.

People with these symptoms or combinations of symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of these symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

For information from the CDC about COVID-19 symptoms and when to seek emergency medical care, go to CDC: Symptoms of Coronavirus

IS IT COVID-19, FLU, A COLD, OR JUST MY SEASONAL ALLERGIES?

Spring is here and, unfortunately, it’s a time when colds and seasonal allergies are common and the seasonal flu is still present. With several overlapping symptoms, it’s natural to wonder if that cough, sneezing, and scratchy throat could be caused by COVID-19. To start, fever is a symptom that’s much more common with flu or the new coronavirus. Itchy eyes are most often a sign of seasonal allergies. Below you’ll find links to Cleveland Clinic and Harvard Medical School articles with more information that can help you understand the differences between the symptoms of these illnesses and take action, if needed. As always, please give your primary care provider a call if you are concerned about symptoms you may be having.

Cleveland Clinic: Is It Covid-19, a Cold, or Seasonal Flu?

Harvard Health Publishing: Allergies? Common cold? Flu? Or COVID-19?

TRICARE® COVID-19 GUIDANCE

The TRICARE website is a great resource to help military health care beneficiaries stay up to date on COVID-19. To find helpful articles, FAQs, information about TRICARE coverage, and access to a Military Health System Nurse Advice Line, visit the TRICARE Coronavirus webpage.

MOBILE APPS FOR SELF-CARE

Many families and individuals are experiencing added stress due to changes brought on by the coronavirus outbreak. The Defense Health Agency offers a number of mobile apps that may serve as good self-care and health resources during these uncertain times and beyond, including Virtual Hope Box, Breathe2Relax, and T2 Mood Tracker. To learn more and find a list of mobile health options, visit the Connected Health page at Health.mil.

 

MARTIN’S POINT WEBSITE: COVID-19 RESOURCE

For your convenience, COVID-19-related information for Martin’s Point patients, health plan members, and network providers is available on our website at MartinsPoint.org/COVID19

 

Thank you for continuing to take steps to keep yourself and our community healthy.


Heather Mullen

Chief Operating Officer, Health Plans