Member Resources
Helping you understand your health coverage and use your plan benefits.
Find information on using your benefits, reimbursements, and key plan documents and forms to help you make the most of your health plan.
Your Plan Documents
Find key documents and forms, including reimbursement forms.
When you are enrolled as a member of Martin’s Point Generations Advantage you will receive an Annual Notice of Change (ANOC) document. Learn more or download a copy of your plan's ANOC document below.
2026 Annual Notice of Change (ANOC)
The Evidence of Coverage document provides the details of your Medicare health benefits, services, and prescription drug coverage as a member of Martin's Point Generations Advantage from January 1 – December 31, 2025. It explains how to get coverage for the health care services and prescription drugs you need.
2025 Evidence of Coverage (EOC)
The Evidence of Coverage document provides the details of your Medicare health benefits, services, and prescription drug coverage as a member of Martin's Point Generations Advantage from January 1 – December 31, 2026. It explains how to get coverage for the health care services and prescription drugs you need.
2026 Evidence of Coverage (EOC)
2025 Summary of Benefits (SOB)
2026 Summary of Benefits (SOB)
Wellness Wallet & Eyewear Reimbursement
Eligible purchases must be made in 2025. Submit claims by April 30, 2026.
Submit online:
Or by mail:
2026 form coming soon.
Note: Do not use this form if eyewear was purchased after cataract surgery — use the Medical Services form below.
Medical Services Reimbursement
For covered medical services you received from a provider or facility, including eyewear purchased after cataract surgery.
Prescription Drug Reimbursement
For out-of-pocket payments of Part D formulary prescription drugs. Do not use any other forms for prescription drug claims.
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Benefits and Programs
Explore added benefits and programs for screenings, therapy drugs, personalized care management, and more.
Looking for Part D or Extra Benefits?
For information on these benefits, please visit the Pharmacy & Part D Coverage and Extra Benefits hub pages.
Get your health care journey off to a great start.
Take your Health Risk Assessment—an online questionnaire to help you understand your health/health risks, and guide you toward being as healthy as possible.
How to Take Your Health Risk Assessment (HRA)
To take the HRA (at no additional charge) you must first have an online portal account. Log in with your portal username and password or click “Register” if this is your first time logging in. When prompted, enter your Generations Advantage member ID number and follow the instructions. This website will allow only you to see your results anytime.
If you don’t have internet access or have questions, call us at 1-877-659-2403 (TTY: 711) and leave a message. We will return your call within two business days.
You can find the Health Risk Assessment here:
Your free* annual flu shots can be administered at participating pharmacies** as well as by your primary care provider. Shots covered include quadrivalent, trivalent, trivalent (high dose), and intradermal.
- In-Network Pharmacy: Free at participating pharmacies including Hannaford, Rite Aid, CVS (including former Target pharmacies), Shaw’s/Osco, Walgreens, and Walmart.
- PCP/Doctor's Office: If you get the shot at your primary care provider’s office, you may have to pay a copayment for the office visit depending on your plan, but there will be no cost for the flu shot.
- Out-of-Network Pharmacy: If you get your flu shot at a pharmacy that is not in the Vaccine Pharmacy Network, it may still be covered by your plan. You will pay the full cost at the pharmacy and submit a form to us for reimbursement.
If you don’t show your Generations Advantage member ID card when you get your flu shot, you will pay the full cost at the pharmacy and submit a form to us for reimbursement.
Flu Shot Reimbursement Form [PDF]
If your pharmacist has problems sending your claim to us, they should call our Part D Pharmacy Help Desk at 1-800-364-6331.
*Influenza (flu) vaccines are covered under your Medicare Part B benefit through your Generations Advantage plan.
**The Vaccine Pharmacy Network is offered through our relationship with our pharmacy benefit manager, CVS Caremark. Pharmacy network may change on January 1 of each year. Other pharmacies are available in our network.
For detailed coverage information, visit:
At Martin's Point, we’ve partnered with LifeStation to offer peace of mind and security through advanced medical alert devices. Whether you’re eligible for our Covered Medical Benefit (Alliance plan members only) or looking to take advantage of our value-added discount (available to all other plan members), LifeStation ensures you're always connected when it matters most.
Covered Medical Benefit (Alliance Members Only)
For Martin's Point Generations Advantage Alliance plan members, this benefit offers fully covered medical alert devices. You'll receive 24/7 monitoring with no out-of-pocket costs for shipping, activation, or monthly fees (valued at $13.95–$18.95 per month). Covered devices include:
- In-home landline system
- In-home cellular system
- In-home cellular system with fall detection
- Mobile unit with GPS/Wi-Fi
- Mobile unit with GPS/Wi-Fi and fall detection
Spousal coverage and product warranties are also included at no additional charge.
How to Use Your Covered Medical Benefit:
- Dedicated web page: LifeStation Medical Alert - Martin's Point
- Call to enroll: 1-866-220-0934
Speak directly with a LifeStation representative to enroll—be sure to have your Generations Advantage Member ID ready.
What’s Covered:
- Shipping and activation fees
- Monthly device and monitoring fees
- Spousal coverage for in-home devices
- Product warranties
- Note: Optional accessories, including a smartwatch, are not included.
Medical Alert Device Discount
Generations Advantage plan members receive 25% discounts on medical alert devices through LifeStation. Please note, this is a value-added discount, not a covered plan benefit.
The following plans include this value-added discount:
2025: Access, Select, Prime, and Value Plus | 2026: Prime, Essential, and Select
How to Use Your Value-Added Discount:
- Dedicated web page: LifeStation Medical Alert - Martin's Point
- Call to enroll: 1-855-793-8555
Speak directly with a LifeStation representative to enroll—no Generations Advantage ID required. - Payment information needed: Provide a credit card or bank account for automatic deductions of monthly charges for the device and monitoring.
What’s Covered:
- Shipping and activation fees
- Monthly charges for device and monitoring
- Note: Optional accessories, including a smartwatch, can be offered at additional rates.
Devices & Pricing:
- In-home landline: $19.95/month
- In-home cellular: $25.95/month
- Mobile unit with GPS/WiFi: $29.95/month
- Fall detection (optional add-on): $5.00/month
Once enrolled in either option, LifeStation® makes it easy to manage your service and get support when you need it. Call LifeStation® Customer Service at 1-800-998-2400 for troubleshooting or to explore device add-ons.
Part B Step Therapy (Medical Benefit)
Some medicines, usually given as injections or infusions, work within the body to treat certain health conditions. These drugs are covered under your Part B medical benefit when provided as part of a Medicare-covered service. They’re typically administered by a healthcare professional in a doctor’s office, hospital, or clinic.
For certain conditions, your plan may use Step Therapy to encourage the use of safe, proven, and lower-cost preferred drugs before covering a non-preferred option for the same condition. If the preferred drug isn’t effective or causes side effects, your doctor can request authorization for the non-preferred drug.
Members who have used a non-preferred drug within the past 365 days don’t need to repeat Step Therapy, though authorization is still required.
To view the current list of preferred and non-preferred Part B drugs, please see:
2025 Part B Drugs and Biologics Step Therapy List [PDF]
2026 Part B Drugs and Biologics Step Therapy List [PDF] – COMING SOON
For more details about Part B drug coverage and related services, please refer to your Evidence of Coverage (EOC).
For information about prescription drug Step Therapy (Part D pharmacy benefit), see this Part D Step Therapy section. It describes how coverage works differently under Part D.
Colorectal cancer screenings save lives. All screenings have a $0 copay when you go to an in-network provider. Ask your primary care provider which screening and schedule is right for you. We cover these screenings more frequently for people at high risk for colorectal cancer.
For detailed coverage information, refer to your Evidence of Coverage document:
As a Martin’s Point Generations Advantage member, you are eligible to receive free, personalized care management.
Our care managers can help you:
- Manage your health care
- Navigate your health plan
- Understand medications
- Find community support and resources
Sign up for a dedicated medical or behavioral health care manager who will help you succeed at leading a healthy, active, and full life.
Martin’s Point care management programs are entirely voluntary. You can choose not to participate or to stop participating in the program at any time. If you have immediate concerns regarding your health, please contact your doctor. Always consult your health care provider before making any lifestyle changes. Only your doctor can diagnose and treat a medical condition.
For detailed coverage information, visit:
Eligible members have the option to purchase nutritionally balanced, refrigerated, and ready-to-eat meals that are delivered by Mom’s Meals directly to your home.
- Martin’s Point Generations Advantage members will get free shipping on all orders (a savings of $14.95).
- Menus are designed by chefs and registered dietitians to support general wellness goals or the specific nutrition needs of common health conditions.
- Members can select every meal, every order from over 70 entrée options.
- Entrées are refrigerated and ready-to-eat after just two minutes in the microwave.
Eligibility: This is available for plan members with congestive heart failure (CHF) or end-stage renal disease (ESRD) post-discharge or post-surgery, or for members with CHF or ESRD who indicate need and meet objective screening criteria.
Benefit Details:
- Up to 7 days (14 meals) of coverage for each qualifying event (post-discharge, post-surgery, or need identified by the plan).
- Up to an additional 7 days (14 meals) of coverage when extended need and high risk is identified by the plan.
Alliance (HMO) Plan Members: In addition, Alliance members have a separate meal benefit:
- Up to 3 weeks (42 meals) per inpatient stay or surgery.
- Up to 1 week (14 meals) per year for members with chronic conditions (such as diabetes mellitus (DM) or chronic obstructive pulmonary disease (COPD)) as part of a supervised program to transition into lifestyle modifications.
Place your order online or by phone using code MPGA to activate the offer:
Online: MomsMeals.com/MPGA
Phone: 1-877-347-3438
If you feel your condition is life-or-limb threatening, the emergency room is always the right choice. If not, we recommend your PCP or an urgent-care clinic—you could save time and money, while receiving excellent care from highly-trained medical professionals.
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Additional Services and Support
Additional plan details including third-party vendor information, state resources, grievance support, and more.
Gain insight into how we determine the medical necessity for treatments and services, ensuring you receive care that meets established medical standards. This knowledge supports your health care journey with us, aligning with Medicare's guidelines.
For detailed clinical coverage criteria, visit:
What is the Maximum Out-of-Pocket limit?
Your Maximum Out-of-Pocket limit is the most you will pay for covered medical services in a fiscal year. Once you reach your Maximum Out-of-Pocket limit, you will no longer pay cost shares for those services. Here’s what you need to know:
How do I know if I’ve reached my Maximum Out-of-Pocket limit?
To check if you’ve hit your limit, contact Member Services at 1-866-544-7504. They can confirm your status and provide a Maximum Out-of-Pocket letter upon request, which can be shown at your doctor's office to confirm that you no longer need to pay cost shares.
What counts toward my Maximum Out-of-Pocket limit?
- Medical Service Copays
- Medical Service Coinsurance
- Durable Medical Equipment (DME) Cost Shares
What does not count toward my Maximum Out-of-Pocket limit?
- Dental Service Cost Shares
- Hearing Aid Cost Shares
- Wellness Wallet & Eyewear Allowance
- Plan Premium
- Part D Prescription Drug Cost Shares
How can I request my Maximum Out-of-Pocket letter?
If you’ve met your Maximum Out-of-Pocket limit, call Member Services at 1-866-544-7504 to request your letter. If you haven’t met the limit, a letter will not be generated.
We connect you directly with trusted partners, making it easier than ever to manage your benefits. From exclusive discounts to personalized support, our vendors are here to help you get the most out of your membership. Direct access to the services and solutions you need. Explore what’s available and take control of your health and wellness today!
For detailed third-party vendor information, visit:
1-800-772-1213
(TTY/TDD: 1-800-325-0778)
Medicare
1-800-MEDICARE (1-800-633-4227)
(TTY/TDD: 1-877-486-2048)
24 hours a day, 7 days a week
Maine State Health Insurance Assistance Program
1-800-262-2232
(TTY/TDD: 1-800-606-0215)
Maine Low Cost Drugs for the Elderly or Disabled Program (DEL) and Maine Rx Plus
1-866-796-2463
(TTY/TDD: 1-800-423-4331)
MaineCare (Medicaid)
207-287-2674
(TTY/TDD: 711)
New Hampshire Medicaid
1-800-852-3345 ext 4344 or
603-271-4344
New Hampshire ServiceLink Resource Center Network
1-866-634-9412
New Hampshire Medication Bridge Program
603-225-0900
At Martin’s Point, we are committed to providing our members a fair and timely process for resolving any complaints or disputes. We encourage Martin’s Point Generations Advantage members to contact us with questions, concerns, or problems related to any benefits or service.
Please call us at 1-866-544-7504 (TTY: 711), 8am–8pm, seven days a week from October 1–March 31, and Monday through Friday the rest of the year, to discuss your concerns.
For detailed information, visit:
Better Access to Your Health Information
As part of the 21st Century Cures Act regulations, the Centers for Medicare and Medicaid (CMS) policy now requires that systems be put in place to make it easier for you to see your important health data. Under the systems, you’ll be able to:
- Easily access your health claims information, including treatment and prescription history and costs
- Find an up-to-date list of in-network providers
- Know which providers have agreed to provide electronic access to your health information
For detailed information, visit: