We are currently experiencing higher-than-normal call volumes and delays in processing prescriptions due to recent system changes. This may result in longer wait times.
What you should do next:
1. If you are at risk of running out of your medication, please have your prescriber send your prescription to the pharmacy of your choice to avoid missing any days of your medication. We have placed automatic overrides for your prescriptions for all retail pharmacies, and 90 day supplies are available for most medications.
2. Update your payment information: If you need to update your payment information for the USFHP mail order pharmacy, please use this secure form
We sincerely apologize for any inconvenience this may cause. Please know our teams are working diligently to process and send prescriptions as quickly as possible. Your health and well-being are our top priority, and we appreciate your patience as we work through this update.
Experience exceptional military health care.
Discover why over 46,000 active-duty families and military retirees and their families trust the Martin's Point US Family Health Plan for TRICARE Prime®—with high-quality, affordable coverage and exclusive extras to fit your needs.
What is the US Family Health Plan?
The US Family Health Plan at Martin’s Point is one of six Department of Defense–sponsored TRICARE Prime options nationwide. It offers comprehensive coverage for eligible military retirees, their families, certain active-duty family members, and dependents ages 21–26 through TRICARE Young Adult. Members receive the full TRICARE Prime benefits package—including no-cost preventive care, worldwide urgent and emergency coverage, prescription benefits, and coordinated support.
Unlike other TRICARE options, care is provided through Martin’s Point’s local civilian provider network, giving members access to trusted doctors and hospitals close to home. Coverage extends across Maine, New Hampshire, Vermont, upstate and western New York, northern Pennsylvania, and parts of Ohio, with dedicated patient advocates to help members navigate their benefits.
Who is it for?
- Active-duty family members
- Retired military members (including their eligible family members)
- Guard and Reserve retirees under age 65 and their families
If you’re part of the military community and looking for personalized care close to home, Martin’s Point US Family Health Plan offers the support, convenience, and quality you deserve.
Get personalized help.
Our local benefits specialists are here to answer your questions, help you compare plans, and walk you through enrollment.
Need help? We're here for you.
Whether you’re exploring plan options or already a US Family Health Plan member, our team is ready to help.
Prospective Members: Call us at 1-855-759-0657
Current Members: Call Member Services at 1-888-674-8734