Crisis Support Resources

Crisis Phone and Text Lines

Maine Statewide Crisis Hotline: 888-568-1112

Suicide and Crisis Lifeline: 988

Sweetser Warm Line: 866-771-9276  Peer-to-peer support for 18+

NAMI Maine Helpline: 1-800-464-5767 and Press 1 or visit their website at https://www.nami.org/help

Crisis Text Line: Text HELLO to 741741  Available 24/7

Community Health and Counseling Services: 1-888-568-1112

Crisis Centers

Spurwink Living Room Crisis Center: Available every day 7am-7pm

Walk in for ages 14+ | 62 Elm Street, Portland | Call 207-535-2096 

Community Concepts: Available 8am-4:30pm, Monday to Friday 

Lewiston Location: 240 Bates Street  |  Call 207-795-4065
South Paris Location: 17 Market Square  |  Call 207-743-7716

Crisis & Counseling Centers—Augusta: 8am-4pm, Monday to Friday

Appointments available | 10 Caldwell, Augusta | Call 207-626-3414

Mobile Crisis Intervention

Sweetser Mobile Crisis Intervention

This service is provided by Sweetser in the following counties—Androscoggin, Knox, Lincoln, Sagadahoc, Waldo and York counties, and northern Cumberland County (Brunswick, Freeport and Harpswell).

The Mobile Crisis Intervention service is available 24-hours per day, seven days a week: 

Call 1-888-568-1112

Mobile crisis intervention specialists respond to clients’ calls for assistance in their homes, at schools, or in other community settings.

Sweetser’s mobile crisis intervention specialists respond to crisis calls from parents, teachers, police officers, other guardians, and youth asking for immediate help with a child or family in crisis.

Opportunity Alliance 

Those who are in need of immediate intervention due to severe or overwhelming mental health symptoms can contact The Maine Crisis Line (MCL):

Call or text 1-888-568-1112

A crisis call specialist will assess safety and support the caller in identifying needs. If needed, the caller will be connected with our Mobile Crisis Response Services team.

The mobile team supports callers in Cumberland County.

No matter where individuals are calling or texting from, The Maine Crisis Line crisis call specialist will connect you to the appropriate mobile team.

Crisis Stabilization Units

Crisis Stabilization Units (CSU)

Crisis workers can make referrals to both adult and child crisis stabilization unit beds. Children are referred to the Sojourn House, a six-bed home in Bangor. Adults are referred to Safe Harbour Crisis Stabilization, an eight-bed facility in Brewer. Both units are operated and staffed by the Crisis Service. In the event that these units are full, we will work with you to find other crisis units in Maine.

Aroostook Mental Health Services | Call 1-888-568-1112

AMHC provides 24/7 crisis services in Aroostook, Washington, and Hancock counties. Services are provided in the home, in a community setting, and by telehealth.

Crisis services include a mental health and/or substance use assessment and safety planning. Referrals are provided for additional services as needed.

AMHC operates two adult CSUs and two children’s CSUs. This is a voluntary, unlocked, short-term, residential setting for clients in need of a safe and supportive environment while they stabilize from their behavioral health crisis. They do not provide psychiatric medication management. The units are staffed 24/7 with Crisis Counselors who provide support, crisis intervention, safety planning, and referrals.

 
 Adult Crisis Stabilization Units:

  - Presque Isle: 180 Academy Street, Suite 1 | Call 1-800-432-7805

  - Calais: 127 Palmer Street | Call 207-454-1910

   Children's Crisis Stabilization Units:

  - Fort Fairfield: 8 Wesleyan Street | Call 207-473-9285

  - Calais: 127 Palmer Street | Call 207-454-0322