We continually collect and analyze data to monitor our performance and identify areas for improvement. In collaboration with our network providers, we support effective and affordable screening and treatment practices to prevent health issues and manage chronic conditions.
Martin’s Point, along with nearly every health plan in the US, uses the Healthcare Effectiveness Data and Information Set (HEDIS®) to measure quality of care and the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) to measure member experience.
Standard measures of clinical quality and customer experience allow individuals to compare health plans and make informed choices when it comes to selecting a health plan provider for themselves and their family members.
Depending on the measure, data may be collected through:
Important Notes Regarding Data Submission:
[email protected] | Fax Records to: 207-828-7853
The data submitted will help to provide insights into disparities in health plan performance variations based on racial and ethnic demographics.
Language Diversity and Race/Ethnicity (RES) Stratification is now required for the following measures:
Language Diversity:
For the 2025 Star Ratings, the adjusted HEDIS measures for several subject areas can be found here:
Documentation submitted must include ONE of the following:
Do not count MRIs, ultrasounds or biopsies as these are performed adjunct to a mammography and alone are not counted.
MY2024 Update: COL has been updated to COL-E and is an electronic measure only.
Documentation submitted must include ONE of the following:
MY2024 Update: Hemoglobin A1c Control for Patients with Diabetes (HBD) measure was updated to Glycemic Status Assessment (GSD)
Documentation submitted must include ONE of the following:
PLEASE NOTE: "Most recent" means the closest to December 31 of the Measurement Year.
Acceptable Terminology:
A1c, HbA1c, HgbA1c
Glycohemoglobin
Glycohemoglobin A1c
Glycated hemoglobin
Glycosylated hemoglobin
Hemoglobin A1c
Documentation submitted must include ONE of the following:
*NOTE: Blindness is not an exclusion for a diabetic eye exam as it is difficult to distinguish between individuals who are legally blind but require a retinal exam and those who are completely blind and therefore do not require an exam.
Documentation in the medical record must include all of the following:
1. Examination of the macula, vessels, and periphery without eye dilation meets criteria for a "retinal exam"
2. Prior year exam results must indicate retinopathy was not present
3. Evidence that the member had bilateral eye enucleation OR acquired absence of both eyes
4. A chart or photograph with the date of fundus photography or retinal imaging AND one of the following:
Documentation submitted must include the following:
Ongoing Care Provider (OCP)
The provider that assumes responsibility for the member's care following discharge:
Documentation in the PCP/OCP outpatient medical record must include ALL of the following:
1. Must include evidence of:
2. Date performed
3. Provider type:
Notification of Inpatient Admission
Not Acceptable Documentation for Notification of Admission:
Receipt of Discharge
If the PCP or ongoing care provider is the discharging provider, the discharge information must be documented in the medical record on the day of discharge through two (2) days after the discharge (three (3) total days).
Not Acceptable Documentation for Receipt of Discharge:
Patient Engagement
Not Acceptable Documentation for Patient Engagement:
ADMIT DATE: The date when member was first admitted.
DISCHARGE DATE: The date of the discharge where are are no readmissions or direct transfers within 31 days total.
Documentation submitted must include ONE the following:
NOTE ON ELIGIBILITY: ED visits are counted for members with two or more different chronic conditions prior to the ED visit. A list of eligible chronic conditions can be found further below.
Documentation submitted must include ONE of the following:
7-Day Follow-Up: A follow-up service within seven (7) days after the ED visit (eight (8) total days).
The following are eligible chronic condition diagnoses. Each bullet indicates an eligible chronic condition (for example: COPD and asthma are considered the same chronic condition):
Documentation submitted must include ONE of the following:
Documentation submitted must include the following:
A glossary of commonly-used words and other helpful information can be found below.
A measure may require a member to be enrolled and to have a benefit on a specific date.
Number of members who qualify for measure criteria, based on NCQA technical specifications.
Measurable way a HEDIS measure is broken down and defined and is referred to as a sub-measure.
Includes all members who meet all specified criteria, including age, continuous enrollment, benefit, event and the anchor date enrollment requirement for the measure.
Data systems that may be eligible for ECDS reporting include, but are not limited to, administrative claims, clinical registries, health information exchanges, immunization information systems, disease/case management systems and electronic health records.
Term for how each domain of care is further broken down. Specifications outline measure definition and details, which outline the specifications required to evaluate the recommended standards of quality for the element(s) in the measure.
Refers to the year prior to the Reporting Year.
The number of members who meet compliance criteria based on NCQA technical specifications for appropriate care, treatment or service.
The practitioner who assumes responsibility for the member’s care.
A physician or non-physician (e.g., nurse practitioner, physician assistant, certified nurse midwife) who offers primary care medical services.
Year prior to measurement year.
Medical records that are manually extracted from the member's medical record and submitted as proof of service for the specified measure.
Electronically generated files that come from providers who rendered a particular service (ex: claims,encounters,etc.).
A measure can be broken down into more specific data elements of care.
The HEDIS® measures and specifications were developed by and are owned by NCQA. The HEDIS measures and specifications are not clinical guidelines and do not establish a standard of medical care. NCQA makes no representations, warranties, or endorsement about the quality of any organization or physician that uses or reports performance measures and NCQA has no liability to anyone who relies on such measures and specifications. NCQA holds a copyright in these materials and can rescind or alter these materials at any time. These materials may not be modified by anyone other than NCQA. Anyone desiring to use or reproduce the materials without modification for an internal non-commercial purpose may do so without obtaining any approval from NCQA. Use of the Rules for Allowable Adjustments of HEDIS to make permitted adjustments of the materials does not constitute a modification. All other uses, including a commercial use and/or external reproduction, distribution and publication must be approved by NCQA and are subject to a license at the discretion of NCQA.
Reprinted with permission by NCQA. © 2024 NCQA, all rights reserved.