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Network Feedback
Thank you for taking a moment to complete this survey. Your feedback helps Martin’s Point improve the service it provides.
Which of the following best describes you?*
PCP Provider
Specialty Provider
Facility / Ancillary
Pharmacist / Pharmacy Staff
Office Manager
Referral Specialist
Billing Staff
Registration Staff
Other
What Martin’s Point product or service are you providing feedback on?*
Generations Advantage (Medicare Health Plan)
US Family Health Plan (A TRICARE Prime Plan)
Both
What was the primary purpose of your recent experience with Martin’s Point?*
Appeals
Authorization
B/E
Benefits
Care Management
Claims
Clinical issue
Contracting
Credentialing
Eligibility
Quality/Compliance
Policies
Provider Data
Provider Relations
Rejected / Denied Claims
Utilization Management (Authorizations)
Other
How likely are you to recommend Martin’s Point to a friend or colleague? 0 = Not likely, 10 = Very likely*
0
1
2
3
4
5
6
7
8
9
10
During your most recent experience with Martin’s Point:
Were you able to accomplish what you wanted?*
Yes
No
Not Sure
How easy was it to interact with Martin’s Point? (1 = Difficult, 5 = Easy)*
1
2
3
4
5
What can Martin’s Point do to improve your experience in the future?
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