Privacy & Confidentiality

This notice describes how member medical information may be used and disclosed and how members can get access to this information.

In order to effectively provide and administer health plan services and benefits to our members, MPHC must collect, use, and disclose certain protected health information. This is only done, however, in accordance with MPHC privacy policies. MPHC is committed to ensuring the privacy and confidentiality of our Members' Protected Health Information (PHI) and to fully supporting the HIPAA provisions.

PHI is information about a member or his/her dependents, including demographic information, that can reasonably be used to identify the member and that relates to the member’s past, present, or future physical or mental health or condition, the provision of health care service to the member or our payment for that care.

We are required by law to maintain the privacy of member PHI and to provide members with this notice about our legal duties and privacy practices with respect to PHI. We must follow the privacy practices described in this notice while it is in effect.