Telehealth by Included Health

Care at your fingertips, anytime. 

Martin’s Point partners with Included Health to offer telehealth services connecting our health plan members to a board-certified provider 24/7/365 for online urgent care and mental health support outside of normal office hours.

Telehealth by Included Health is a benefit included in Martin’s Point health plans. It is available to Generations Advantage plan members and US Family Health Plan members and their covered dependents.

This service is available in all 50 states.

Your health plan’s in-network copays apply. See your Member ID card for plan information. Once you are registered to use Included Health's telehealth services, you will see your visit cost displayed within your Included Health, Inc. patient portal.

Please Note: Your regular PCP practice may also provide telehealth services. Check the Generations Advantage provider directory or US Family Health Plan provider directory to confirm. Included Health's telehealth providers will not be found in our plans’ provider directories.

Please note that telehealth is not for medical emergencies. If you're experiencing a life-threatening emergency, call 911 immediately. 

Telehealth is best used for the following conditions:

Note: To use telehealth services, you’ll need a mobile device or computer with camera and microphone.

We highly recommend registering for Included Health telehealth proactively so that it is quickly and easily available to you when you need it. Registration only takes a few minutes, and you will only need your Martin’s Point health plan Member ID card.

Follow the steps below to get started:

Step One | Register for an Account

Visit IncludedHealth.com/MartinsPoint to create an account. Have your Member ID number ready, found on your Member ID card. 

Step Two | Add Health Insurance

When registering, click “Add your health insurance” and select your plan:

• Martin’s Point Health Care—Generations Advantage

• Martin’s Point Health Care—US Family Health Plan

Continue to follow registration prompts.

Step Three | Schedule Telehealth Visit

Once logged in, use the search tool to find a provider and schedule a telehealth visit.

For technical support using the Included Health portal, or your account, please contact Included Health at:

Phone: 1-855-431-5533

Website: IncludedHealth.com/MartinsPoint

For questions about your coverage, please contact Martin’s Point member services: