Plan Ratings

Martin’s Point Military Health Plan Earns 5 Stars for Patient Experience

Martin’s Point Health Care has announced that its US Family Health Plan remains among the most highly rated health insurance plans in the nation. The plan is a TRICARE Prime® option that covers over 46,000 active-duty families and retirees and their dependents throughout the Northeast.

The National Committee on Quality Assurance (NCQA) has awarded Martin’s Point Health Care’s US Family Health Plan a 4.5-out-of-5-star overall rating for quality performance as part of its commercial Health Plan Ratings in 2023. This includes a rating of 5 out of 5 for Patient Experience measures. The overall rating is the weighted average of a plan’s HEDIS® and CAHPS® measure ratings, plus bonus points for plans with a current Accreditation status through 2025. Click here to learn more!

NCQA uses measures of clinical quality (HEDIS®) and patient experience (CAHPS®) and standards from the NCQA Accreditation process to annually rate over 1,000 health plans (over 90%) across the country. Measures include:

  • Management of chronic disease
  • Prevention and wellness efforts, including recommended screenings and immunizations
  • Access to quality primary and specialty care
  • Quality of member experience

"Our continued high ratings from NCQA highlight our commitment to providing the highest-quality care for our US Family Health Plan members,” said Dr. Paul Kasuba, Martin’s Point Health Care President and CEO.


About Martin's Point Health Care

Martin’s Point Health Care is a not-for-profit organization, based in Portland, Maine, providing primary care and health insurance plans. It operates six Health Care Centers in Maine and New Hampshire and offers Medicare Advantage insurance plans in Maine and New Hampshire and TRICARE® Prime insurance plans in northern New England, New York and Pennsylvania. More information is available at MartinsPoint.org.


About NCQA

National Committee for Quality Assurance (NCQA) is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and recognizes clinicians in key clinical areas. NCQA's HEDIS® is the most widely used performance measurement tool in health care. NCQA's website (www.ncqa.org) contains information to help consumers, employers and others make more informed health care choices.

CAHPS is a registered trademark of the Agency for Healthcare Research and Quality.