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Thank you for taking a moment to complete this survey. Your feedback helps Martin’s Point improve the service it provides to its customers.
*Required
Which of the following best describes you?*
I am a Martin's Point Health Insurance Member
I am a Martin's Point Health Care Center Patient
I am a Martin's Point Health Insurance Member and a Health Care Center Patient
I am interested in learning about a Martin's Point Health Insurance Plan
I am interested in learning about a Martin's Point Health Care Center
What Martin’s Point product or service are you providing feedback on?*
Generations Advantage (Medicare Health Plan)
US Family Health Plan (A TRICARE Prime Plan)
Martin's Point Health Care Centers
What was the primary purpose of your recent experience with Martin’s Point?
Learn about a Martin’s Point Health Insurance Plan
Learn about a Martin’s Point Health Care Center
Enroll as a Health Insurance Member
Enroll as a Health Care Center Patient
Call to schedule an appointment at a Health Care Center
How long have you been a Health Insurance Member and Health Care Center Patient of Martin’s Point?
Less than six months
Six months to a year
1 - 2 years
3 or more years
How likely are you to recommend Martin’s Point to a friend or colleague? 0 = Not likely, 10 = Very likely
0
1
2
3
4
5
6
7
8
9
10
During your most recent experience with Martin’s Point:
How easy was it to interact with Martin’s Point? (1 = Difficult, 5 = Easy)
1
2
3
4
5
Were you able to accomplish what you wanted?
Yes
No
Not Sure
What can Martin’s Point do to improve your experience in the future?
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