As a Martin’s Point US Family Health Plan member, you are eligible to receive FREE, personalized care management.
You can sign up for a dedicated medical or behavioral health care manager who will assist with your health services needs. Care management assessments are conducted over the phone, so you won’t have to leave the comfort of your own home. And we’ll call you, so you won’t incur any long-distance charges.
Your care manager will help you better understand your conditions and work with you to set small, achievable goals so you can take control of your health. We will also stay in touch with your doctor to make sure they know about the progress you’re making.
Navigating the health care system can be a challenging and frightening experience. Often, you may not be aware of all the resources available to you when you or a family member are hospitalized, receive a diagnosis, or begin a new medication.
Our care management team is available to help you get the care you need.
Martin's Point offers several services as part of our Care Management program, including:
A social work care manager provides phone support from a one-time call to six months of care management. They support you, your family, and/or caregivers based on your goals, and help coordinate care with providers and community resources.
A nurse care manager works with you during pregnancy and after delivery to help you know what to expect, answer questions, and provide support. They help coordinate care with providers and identify community resources. Sign up at any time during your pregnancy.
A nurse care manager helps you learn about your chronic conditions and build skills to proactively manage your health. They review medications, help coordinate your care, and find helpful community resources.
A nurse or social work care manager follows up with you after you go home from a hospital or rehabilitation stay. They help with education, review your treatment plan, review your medications, and coordinate follow-up care.
If you would like to speak with a Martin’s Point care manager, please call 1-877-659-2403.