Health Coaching & 24-Hour Nurse Line
Your health, our priority.
At Martin’s Point, we’re dedicated to not just covering your health needs, but enhancing your overall well-being.
We've partnered with SironaHealth to bring you Health Coaching and 24-Hour Nurse Line services, which are designed to fit seamlessly into your life, providing support when you need it most. Best of all, these services are included as part of your membership with Martin’s Point—with no extra cost to you.
Whether you're managing a chronic condition, seeking expert advice, or just looking for a little extra support, we’re here to guide you every step of the way.
Health Coaching Services
Your partner in wellness.
Our Health Coaches are specially trained healthcare professionals ready to guide you toward better health. This service is designed to provide personalized education, advice, and support over the phone to help you thrive.
Why Call a Health Coach? |
Health Coaches are specially trained health care professionals such as nurses, dietitians, and respiratory therapists.
They can help you:
- Manage chronic conditions like diabetes, heart disease, or high blood pressure.
- Create a personalized exercise plan that fits your lifestyle.
- Get the support you need to quit smoking for good.
How to Reach a Health Coach |
To reach out to a Health Coach, call the following number and select Option #1:
Health Coaches are available Monday–Friday, 8:00am to 4:30pm.
If you call after hours, simply leave a message, and we’ll get back to you on the next business day.
24-Hour Nurse Line
Immediate support, anytime you need it.
Through our partnership with SironaHealth, get answers to your health questions by contacting the 24/7 Nurse Line. Your questions and concerns will be addressed by one of our experienced Registered Nurses (RNs).
When Should You Call the Nurse Line? |
Registered nurses are available to discuss your non-urgent health questions 24 hours a day, 7 days a week.
The Nurse Line is here to assist you with:
- Deciding whether to visit the ER or wait to see your doctor.
- Questions about medications, procedures, or treatments.
- Managing symptoms of the cold, flu, or other illnesses.
- Understanding chronic conditions and how to better manage them.
- Concerns about your child’s fever or other urgent health issues.
How to Reach the Nurse Line |
To reach out to our Nurse Line, call the following number and select Option #2:
Prefer to submit your question online? Send a secure message to the nurses through your portal account. You will have the option to either receive an email response (within 24 hours) or have a nurse call you back directly (within an hour).
This service is provided by Carenet Healthcare Services in partnership with Martin's Point.
Have questions? We're here to help.
Call US Family Health Plan Member Services to speak with one of our health plan specialists today. We're here for you!