Supporting Mental Health

Managing your mental health.

Mental health is an important part of overall health and well-being at every stage of life. Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act and helps determine how we handle stress, relate to others, and make healthy choices.

Many people are affected by mental health problems such as depression or panic disorders. These problems can make it harder to perform day-to-day activities, think clearly, and manage feelings. Some people may have difficulty around others or feel helpless and hopeless. Treatment can help them get back in control.

Table of Contents
  1. Managing Your Mental Health
  2. Behavioral Health Crisis Resources
  3. Post-Traumatic Stress Disorder (PTSD)
  4. COVID-19 and Stress
  5. Martin’s Point Behavioral Health Care Management Program
  6. Pediatric Behavioral Health


woman in park with two dogs


Mental/behavioral health specialists address a variety of needs, such as chronic issues and unexpected hardships.

Help can be sought for numerous challenges, including:

  • Anxiety
  • Depression
    • Click here for more information about anxiety and depression
  • Chronic conditions such as pain, smoking cessation, etc.
  • Alcohol or drug use
  • Family problems, domestic violence, sexual disorders
  • Grief and lossf
  • Mental illness, self-injury, anger issues, emotional imbalance
  • Stress, sleep difficulties
  • LGBTQIA+ concerns or needs for support
  • Eating disorders


There are several organizations actively engaged in helping the community with mental health challenges. 

Resources available include:

National Suicide Prevention Lifeline
988 or 1-800-273-8255

As of July 15, 2022 a person can be connected with local suicide prevention resources anywhere in the country by dialing only three digits (988). Think of it as the 911 emergency system for mental health help!

National Alliance on Mental Illness (NAMI) Maine
1-800-464-5767  or visit

State-specific resources include:

senior man on phone


Crisis Hotline and Suicide Prevention Program


Suicide Prevention Resource Center


Suicide Prevention Center


State Suicide Preventiond


Suicide Prevention Program


Care Partnership

Post-Traumatic Stress Disorder (PTSD)

What is post-traumatic stress disorder?

Post-traumatic stress disorder (PTSD) is a mental health problem that can result from traumatic events. It can make you feel scared, confused, or angry. And you may have nightmares or flashbacks. PTSD can cause a lot of distress and can affect your daily life. But many people get better with treatment.f


Anyone who has gone through or witnessed a traumatic event can get PTSD. These events can include:

  • Combat or being sent to a combat zone
  • Military sexual trauma
  • Terrorist attacks
  • Sexual or physical violence
  • Serious accidents, like a car wreck
  • Natural disasters, like a fire or tornado
  • Serious illnesses, like cancer
  • Being in the intensive care unit (ICU)
  • Living in or near a conflict

Many people who go through a traumatic event don't get PTSD. It isn't clear why some people get PTSD and others don't. How likely you are to get PTSD depends on many things, including:

  • How intense the trauma was
  • If you lost a loved one or were hurt
  • How close you were to the event
  • How strong your reaction was
  • How much you felt in control of events
  • How much help and support you got after the event

Having a history of mental health problems, substance use disorder, or childhood trauma may also increase your risk.


PTSD symptoms usually start soon after the traumatic event, but they may not happen until months or years later. They also may come and go over many years.

Symptoms include:

  • Feeling upset by things that remind you of what happened.
  • Having nightmares, vivid memories, or flashbacks of the event - you may feel like it is happening all over again.
  • Avoiding places or things that remind you of what happened. You may even avoid talking or thinking about the event.
  • Often feeling bad about yourself and the world.
  • Feeling numb or losing interest in the things you used to care about.
  • Feeling that you're always in danger, or worrying that something bad is about to happen.
  • Feeling anxious, jittery, or irritated.
  • Having trouble sleeping or keeping your mind on one thing.

PTSD symptoms can change your behavior and how you live your life. You may pull away from other people, work all the time, or use drugs, marijuana, or alcohol. You may find it hard to be in relationships. And you may have problems with your spouse and family.

Children can have PTSD too. They may have symptoms listed above and symptoms that depend on how old they are. As children get older, their symptoms are more like those of adults.

  • Children who are younger than six may act our the details of trauma through play. Or they may have upsetting dreams and nightmares that may not be related to the details of the trauma. Parents may also notice behavioral and emotional changes, like extreme temper tantrums or avoiding people, places, and activities that remind them of the trauma.
  • Older children and teens may view themselves in a negative way and engage in risky behaviors. And they may have behavioral problems that affect their performance at school and their relationships with friends.

If you think you or your child has PTSD, talk to your doctor or a counselor. Treatment can help.

There is no medical test that can diagnose PTSD. Your doctor will ask about symptoms, how long you've had them, and how much they affect your daily activities.

Your doctor may also ask about:

  • The event or events that led to your symptoms.
  • Traumatic events in your past, including those from childhood.
  • Whether anyone in your family has a mental health problem.
  • Whether you have any suicidal thoughts or thoughts of harming others.

You may also have a physical exam or lab tests to check for signs of injury or other medical problems that my be causing your symptoms. Your doctor will also check to see if you have any other mental health problems, like depression or substance abuse disorder.

Your doctor may want your spouse, partner, or close family member to come with you. This person can help your doctor understand what you've been going through.

Medicines and counseling are used to treat PTSD. Treatment can help you feel more in control of your emotions, have fewer symptoms, and enjoy life again.

Counseling—there are many types of therapy that focus on trauma to help you get better. Most therapies use cognitive-behavioral (CBT) techniques to help you understand your thoughts and learn ways to cope with your feelings.

  • In prolonged exposure therapy, you talk about the traumatic event as if it were happening again. You may also be exposed to places or things that are related to the event. You do these things until you have less fear.
  • With cognitive processing therapy, you learn to change negative emotions and thoughts related to the trauma.

Antidepressant Medicines—in particular, selective serotonin reuptake inhibitors (SSRIs). They can help with many PTSD symptoms. SSRIs include:

  • Fluoxetine
  • Paroxetine
  • Sertraline

You may need to try different types of treatment before you find the one that helps you. Your doctor will help you with this. These treatments may include other types of medicines and other forms of counseling, such as group counseling. If you have other problems along with PTSD, such as overuse of alcohol or drugs, you may need treatment for those too.


When you have PTSD, social situations can bring up a lot of emotions. For example, you may feel on edge, anxious, or angry. Because of this, you may withdraw from those who are closest to you to cope with your symptoms. This can make it hard to connect with your community or accept support from those who care about you. 

Here are things you can do to help yourself, your family, and your community better understand and deal with PTSD:

  • Know when to get crisis help—Sometimes you need help right away. This may be the case when you've had thoughts about suicide or if anger turns to rage.
  • Let your friends and family know how they can help—They play an important part in your recovery from PTSD, but you also have to help them. This means talking to your family and friends about PTSD and what it does to you, talking to your kids and being sure they know they aren't to blame, and talking about triggers (triggers are places, sounds, and sights that can cause symptoms. They can be locations, social events, or holidays).

Remember that life transitions (even positive ones such as getting married, having a baby, or starting a new job) can cause stress and result in more PTSD symptoms.


It's important to take care of yourself when you have PTSD. Here are some things that you can do.

  • Learn about PTSD—This can help you better understand how and why it affects you.
  • Accept and cope with your symptoms in a positive way—It may be tempting to avoid or ignore your symptoms. But when you accept what the traumatic event did to you, you can take steps to help you get better. And you may find that you feel even more in control.
  • Develop and maintain healthy habits—Get regular exercise and enough sleep, reduce stress, and be sure to eat a balanced diet.
  • Identify and talk about your triggers—Certain places, people, or experiences may remind you of the trauma. You may withdraw or avoid those things to prevent new or worse symptoms. Share these triggers with your doctor. Your doctor may be able to help.
  • Recognize and accept your anxiety—When you are in a situation that makes you anxious, say to yourself: "This is not an emergency. I feel uncomfortable, but I am not in danger. I can keep going even if I feel anxious."
  • Find things that help ease your memories and reactions—Consider channeling your emotions into activities or sports, painting or writing, or a rewarding job.
  • Identify your beliefs to keep you balanced—PTSD can cause a spiritual crisis. You may start to question your own beliefs and values and ask yourself why war or disasters happen. If this happens to you, talk to a family member, friend, or spiritual adviser. Consider spiritual study, prayer, or meditation.
  • Avoid negative coping skills—These are certain ways you may try to deal with your symptoms and problems that cause more harm than good. They're quick fixes that don't improve your situation in the long run. They include drinking too much, avoiding others, and lashing out.
  • Seek support—You may want to learn more about PTSD or talk with others who have PTSD. You need people who understand what you're going through and will help you and care about you. This is your support network. Support takes many forms. You can find it in seminars and groups led by professionals, in groups made up of others with PTSD, and in your relationships with family and friends.

Get help right away if you or someone you know talks about suicide, self-harm, or feeling hopeless.

If you care about someone with PTSD, here's what you can do to help.

  • Learn what you can about PTSD—The more you know, the better you can understand what your loved one is going through.
  • Encourage contact with family and close friends—A support system will help your family member get through hard changes and stressful times.
  • Learn how to deal with anger—Both you and your loved one may be angry at times.
  • Learn the best way to talk with your loved one—When a loved one has PTSD, communication can be hard. These tips may help:'
    • Be clear and to the point
    • Be a good listener
    • Put your feelings into words
    • Don't give advice unless you are asked


  • Offer to go to the doctor with your loved one—You can help keep track of appointments and you can be there for support.
  • Be open to talking—Tell your loved one that you want to listen and that you also understand if they don't feel like talking. Give your loved one space, but let them know you're there to help.
    •  If the person doesn't want your help, keep in mind that withdrawal can be a symptom of PTSD.
    • A person who withdraws may not feel like talking, taking part in group activities, or being around other people.


  • Stay active—Take a walk, go for a bike ride, or do some other physical activity together. Exercise is important for health and helps clear your mind.
  • Take care of yourself—Take time for yourself, and have your own support system.


COVID-19 and Stress

COVID-19 can continue to affect our lives.

If COVID-19 remains as a source of stress for you, it’s important to get the care you need and learn self-care strategies to help you cope.f

Stress can cause the following:

  • Feelings of fear, anger, sadness, worry, numbness, or frustration
  • Changes in appetite, energy, desires, and interests
  • Difficulty concentrating and making decisions
  • Difficulty sleeping or nightmares
  • Physical reactions, such as headaches, body pains, stomach problems, and skin rashes
  • Worsening of chronic physical and mental health problems
  • Increased use of tobacco, alcohol, and other substances

Healthy ways to cope with stress include the following:

  • Take breaks from watching, reading, or listening to news stories
  • Take care of your body
  • Make time to unwind
  • Connect with others by phone, Zoom, or in-person following safety guidelines
  • Connect with your community- or faith-based organizations


Martin’s Point Behavioral Health Care Management Program

This program is offered at no cost and is designed to support best-practice care for all members.

Our care managers are social workers with behavioral health training and expertise. A care manager may follow up after you are discharged from a hospital stay to help your transition. A care manager can also help address ongoing behavioral health needs.

A social work care manager will:

  • Call you to assess your behavioral health needs
  • Collaborate with your care team
  • Provide support and advocacy
  • Find local resources, providers, and community supports
  • Provide education around behavioral health needs 
  • Assist in preparation for your office visits
  • Follow up for up to six months

To contact a Martin’s Point behavioral health care manager, please call 1-877-659-2403


Martin’s Point Health Care contracts with Behavioral HealthCare Program (BHCP) to manage the behavioral health network and perform authorizations related to behavioral health care.

BHCP is a Maine-based benefits management program which is part of the MaineHealth Accountable Care Organization. They are dedicated to helping provide quality care. BHCP coordinates a network of mental health services in Maine, New Hampshire, Vermont, Pennsylvania and New York. Using their knowledge of our region and our providers, they can guide you to the most suitable provider at the most appropriate level of care. 

Their website,, has many features including a current provider search function for members and providers and online treatment plan submission.

A hospitalization is a major and sometimes life-changing event in your life. The 30-day period following the discharge can be hard—physically and emotionally.  Studies have shown that, after hospitalization, nearly half of discharged patients will experience at least one issue that could lead to a readmission within 30 days. We want to prevent that from happening.

After you have been hospitalized, you may receive a call from the hospital, your provider’s office, or someone from the Martin’s Point Behavioral Health Care Management team. 

  • Review your medications and discharge instructions
  • Provide education on signs and symptoms of ongoing health problems
  • Help you navigate the health care system
  • Help connect you to community resources
  • Confirm follow-up office visits with your provider(s)

  • Attend a follow-up visit with your provider(s) soon after discharge to review your treatment plan and your medications.

- If you have questions, create a list to ask at the appointment.

- If you are on several medications, either write down the names, dosages, and frequency or bring the medications with you to the appointment.

  • Pick up all new medications at the pharmacy and take them as prescribed. Continue taking medications prescribed prior to your admission and continued after discharge. Discontinue medications no longer on your list.
  • Be aware of warning signs and symptoms related to your health condition so that you can seek guidance from your provider(s) earlier rather than later.  Request additional education and guidance from your provider(s).
  • If you have family or friends who are able and willing to help, accept their support until you begin to feel better.
  • Pay close attention to how you feel and communicate anything concerning to your provider(s). 


If you need additional assistance coordinating your care after discharge, Martin’s Point offers a care management transitions of care program that can help! Feel free to call 1-877-659-2403.


A person who has a medical condition or needs may also have a behavioral condition or needs and vice versa.

Your primary care provider (PCP) and your behavioral health care provider have different areas of expertise and it is very important to maintain visits with both. Open communication among all your providers is important to be sure you are getting the best care and assistance you need and to avoid medical errors or misses.

To keep all your providers informed about your care, your provider may ask you to complete a medical release form for the purpose of sharing your records.

Pediatric Behavioral Health Care

DID YOU KNOW? Each year, one in six children between 6-17 years of age in the US experiences a mental health disorder.

It is important to watch for mental disorders in children and understand how they are treated because they can have a significant effect on overall health and relationships throughout life. Identifying problems early can help children get the support they need. At Martin’s Point, we want to work with your family to close any gaps in care that may be recommended for your child. Martin’s Point annually monitors the quality of our pediatric member’s behavioral health by claims submitted by their providers.

Sources: Mental Health Stats -; Children's Mental Health -

Martin’s Point Behavioral Health Pediatric Care Management Program

This program is offered at no cost and is designed to support best-practice care for young beneficiaries. Our care managers are social workers with behavioral health training and expertise. When our care managers are notified of a member’s behavioral health hospitalization they outreach to the family after discharge and, if needed, assist with coordination of care to assure a smooth transition.

A care manager will:

  • Call to assess the family’s and child’s needs
  • Collaborate with the care team
  • Provide support and advocacy
  • Find local resources, providers and community supports
  • Provide additional education regarding their conditions and the importance of follow
  • Assist in preparation for their office visits
  • Follow up as needed by the family and child

To contact a Martin’s Point pediatric behavioral health care manager, please call 1-877-659-2403

Medications and Needed Monitoring

Information regarding mental health medications and needed monitoring - includes medications treating Anti-Psychotic medications and Attention-Deficit/Hyperactivity Disorder (ADHD).


If your child or adolescent is aged 17 or under and is taking two or more antipsychotic medications listed below, they can have an increased risk for developing serious health complications associated with weight gain, diabetes, and high cholesterol.

Given these risks and the potential for lifelong consequences, they should have annual blood sugar and cholesterol testing to ensure appropriate health management.


Medications for the treatment of antipsychotic disorders include:

*Please contact the doctor who prescribes your child’s medication to request labs such as cholesterol and blood sugar levels if this is not already scheduled.


If your child is between 6-12 years old and has been newly prescribed attention-deficit/hyperactivity disorder (ADHD) medication, they should have three follow-up care visits with the prescribing doctor within a 10-month period to assure the medication is working appropriately and there are no adjustments needed:

  • One within 30 days of when the first ADHD medication was filled
  • If the child remains on the following medication over six months, they should have at least two follow-up visits within nine months.


Medications for the treatment of ADHD include: