Reset Password

Road Runner / Spectrum Email Users:

If your email ends in one of the following domains, your emails may be blocked:

• rr.com
• roadrunner.com
• spectrum.net

To retrieve your emails, use the Spectrum email portal and check the junk folder.

Password Constraints

• Password must be 9 characters or longer.
• Password must contain 3 of the 4 types of character: number, upper case letter, lower case letter, and [space] ~ ! @ # $ % ^ & * _ + = ` | ( ) { } [ ] : ; < > , . ? / -.
• Password may not begin or end with a space.
• Password may not contain username.
• Password may not be any of the previous five (5) passwords.
• Password will expire after 150 days.