Wellness Wallet Benefit
Use your Wellness Wallet to stay fit and healthy!
Your flexible Wellness Wallet benefit reimburses up to your plan’s annual amount for a wide range of eligible fitness/recreational gear, fees, and services that help keep you moving, indoors and out!
UNLOCK THE FULL POTENTIAL OF
YOUR WELLNESS WALLET
Download the 2024 Wellness Wallet Guide today!
This essential resource outlines all the eligible items and services you can use your Wellness Wallet benefits for, from sports equipment and fitness classes to alternative therapies and health-supportive footwear. Stay informed about how to make the most of your plan's offerings for a healthier, more active lifestyle in 2024!
NOTE: Eyewear coverage is now a separate benefit and is no longer reimbursed under Wellness Wallet. For details about Vision/Eyewear benefit, visit our Vision Benefits page.
2024 Reimbursement Amounts
USING YOUR WELLNESS WALLET: A STEP-BY-STEP GUIDE
Step One: Does Your Purchase Qualify?
Check to make sure that the item/service you want to purchase qualifies for reimbursement.
Please see the complete list of eligible items for the 2024 plan year. Items that are not included on the list likely do not qualify to be reimbursed under the Wellness Wallet benefit.
Step Two: Purchase Item/Service
Purchase your qualifying item(s) or service(s) and make a copy of your itemized receipt(s) and proof of payment.
Purchases must be made during the plan year and for use during the plan year.
Purchases cannot be made prior to the plan year.
Step Three: Submit for Reimbursement Online or by Mail
New for 2024! Online Reimbursement Request
Use our new online reimbursement option for easier submission and quicker processing!
2024 REIMBURSEMENT REQUEST BY MAIL: Our new combined form allows you to request reimbursement for items eligible under your Wellness Wallet benefit and/or items purchased under your prescription eyewear benefit.
Items must have been purchased while enrolled in a Generations Advantage plan in 2024 for use beginning in 2024. Download, print, and complete this form before mailing.
2024 Member Reimbursement Form Wellness Wallet/Eyewear
Reimbursable Items and Services
Below you will find a general list of items that are covered by Wellness Wallet, organized by category. Wellness Wallet can be used for the assembly, repair, replacement, delivery, shipping, and tax of any covered Wellness Wallet purchase.
To inquire about reimbursement of other items, fees, or services not listed below, please contact Generations Advantage Member Services at 1-866-544-7504.
Plan Year 2024
CAN I GET REIMBURSED FOR AN ITEM THAT ISN'T INCLUDED IN THE LIST OF REIMBURSABLE ITEMS AND SERVICES UNDER WELLNESS WALLET?
No, at this time only items specified in the list of covered items under the Wellness Wallet qualify for reimbursement.
WHAT ARE THE ACCEPTABLE PROOFS OF PAYMENT?
The proof of payment must indicate what was bought, how much it cost, and how it was paid for. This can be in the form of an itemized register receipt, bank statement, credit card bill, stamped bill, paid statement, or a cancelled check. We do not accept invoices, order / pick up confirmations, or shipping statements with no proof of payment. It is okay for you to use a gift card or gift certificate as the payment method, as long as the receipt indicates the payment method.
IF I ENROLL IN MY GENERATIONS ADVANTAGE PLAN MID-YEAR, DO I STILL RECEIVE THE ENTIRE WELLNESS WALLET BENEFIT AMOUNT?
Yes! You receive the entire Wellness Wallet amount that is offered under your Generations Advantage plan even if you join the plan mid-year. As a reminder, dates for received services or purchased items must be within the current plan year in order to be reimbursed under that year's Wellness Wallet benefit. (See FAQ for details on gym and other annual memberships below).
CAN I BE REIMBURSED FOR SHIPPING AND/OR ASSEMBLY FEES?
Yes! Under your Wellness Wallet benefit, the costs of taxes, shipping, delivery and assembly can be reimbursed.
WHAT HAPPENS IF I PLACE AN ORDER, BUT MY PAYMENT ISN'T PROCESSED UNTIL A LATER DATE?
If you place an order for an item, but payment is not taken until a later date, the date you placed the order is considered the date of purchase so long as your receipt shows the date you placed the order. For example, if you place an order for an item on 12/31 but payment is not taken from your account until 1/1, your purchase date would be considered 12/31 provided that your receipt lists the 12/31 order date.
CAN A MEMBER USE CREDIT CARD POINTS OR A GIFT CARD TO PURCHASE AN ITEM?
A member can use credit card points or a gift card to purchase an item so long as the receipt shows the cash value of the item.
HOW DO I FIND OUT IF MY WELLNESS WALLET REQUEST HAS BEEN DENIED?
Members receive their notification of Wellness Wallet determination via their Explanation of Benefits. Denial reasons will be listed on the Explanation of Benefits. This means members will receive notification within 30 days after the claim is processed.
WHERE CAN I PURCHASE FITNESS EQUIPMENT?
You can purchase equipment from any licensed retail establishment. We will not approve reimbursement for fitness equipment that has been purchased from a nonretail source (example: yard sale or Craigslist). The safety of our members is important and we want to ensure there is no risk of injury from noncertified equipment. If members are seeking to save on the costs or prefer to purchase second-hand equipment, there are a number of retailers—such as Play-it-Again Sports—that offer used equipment that has been checked for proper function and safety.
For annual memberships/fees/passes, reimbursements (up to your plan's Wellness Wallet amount) are limited to those purchased in 2024 and with dates of service beginning in 2024. Examples include gym, fitness, golf memberships, ski passes, sport club fees, etc.
WILL THE WELLNESS WALLET COVER SILVER SNEAKERS® REIMBURSEMENT?
No. However, we cover a number of items and services comparable to SilverSneakers. Classes, fees or memberships are eligible for reimbursement under your Generations Advantage plan Wellness Wallet benefit. See your individual plan page for your yearly reimbursement amount.