Enjoy an annual allowance designed to boost your health and wellbeing. Use your Wellness Wallet for gym memberships, yoga classes, golf or ski passes, outdoor gear for biking, fishing, and more—empowering you to live an active, vibrant life.
Your Wellness Wallet allowance amount depends on which Generations Advantage plan you are currently enrolled in, as well as your county of residence.
NOTE: Eyewear coverage is now a separate benefit and is no longer covered under Wellness Wallet. To learn more, visit our Vision Benefits page.
Click on the button with your plan's name to view the maximum allowance amounts by county under your plan.
Prime (HMO-POS) |
Maine: Aroostook, Franklin, Hancock, Knox, Penobscot, and Washington Counties
New Hampshire: Cheshire, Hillsborough, Merrimack, Rockingham, Strafford, and Sullivan Counties
Maine: Cumberland, Lincoln, Oxford, Piscataquis, Somerset, Waldo, and York Counties
New Hampshire: Belknap, Carroll, Coos, and Grafton Counties
Maine: Androscoggin, Kennebec, and Sagadahoc Counties
Select (LPPO) |
All Counties
Value Plus (HMO-POS) |
All Counties
Access (LPPO) |
New Hampshire: Belknap, Carroll, Coos, and Grafton Counties
New Hampshire: Cheshire, Hillsborough, Merrimack, Rockingham, Strafford, and Sullivan Counties
Alliance (HMO) |
All Counties
Each year, you’ll receive an amount to spend on a variety of items and services. Your Wellness Wallet can also be used for the assembly, repair, replacement, delivery, shipping, and tax of any covered Wellness Wallet purchase.
Learn what you can buy and how you can shop:
Review your plan information. |
Find your plan's benefit amount and coverage information on this page or in your Evidence of Coverage documents.
Find out what you can buy. |
Only items specified in the Wellness Wallet list of covered items/services qualify for purchase up to your plan's annual allowance amount. Always check this list before shopping for the most up-to-date information.
View a list of eligible items and services available in the “Frequently asked questions” section below or download a pdf of the list here: 2025 Wellness Wallet Eligible Items and Services List (PDF).
Purchase your eligible items using one of two ways. |
There are two ways you can make a purchase:
Save your receipt and proof of purchase. |
Save your itemized receipt and proof of payment to include with any reimbursement requests or in case we need to verify a prepaid card purchase.
Below you will find a complete list of items that are covered by your Wellness Wallet benefit:
Get all the details on how to use the card and a list of participating retailers:
Submit your reimbursement requests online or by mail using the forms below. The online option lets you set up direct deposit for added convenience.
Use this guide when using your own funds for reimbursement purchases: Online Reimbursement Guide (PDF)
Online Reimbursement |
To submit a reimbursement request online, visit:
For prompt processing of your Online Reimbursements, please set up your direct deposit today—a one-time step that simplifies all future transactions. Direct Deposit Guide (PDF)
Mail-In Reimbursement |
To submit for reimbursement via mail, download, complete, and mail in the following form:
No, at this time only items specified in the Wellness Wallet list of covered items qualify for reimbursement.
The proof of payment must indicate what was bought, how much it cost, and how it was paid for. This can be in the form of an itemized register receipt, stamped bill, or paid statement. Cancelled checks, credit card bills, and bank statements can also be used, but they MUST show detail relating to the item purchased. We do not accept invoices, order / pick up confirmations, or shipping statements with no proof of payment. It is okay for you to use a gift card or gift certificate as the payment method, as long as the receipt indicates the payment method. Requests for 2024 Wellness Wallet reimbursement must be received by the plan no later than April 30th of the following year.
Yes! You are eligible to receive up to the entire Wellness Wallet amount that is offered under your Generations Advantage plan even if you join the plan mid-year. As a reminder, dates for received services or purchased items must be within the current plan year in order to be reimbursed under that year's Wellness Wallet benefit. (See FAQs below for details on gym memberships.)
Yes! Under your Wellness Wallet benefit, the costs of taxes, shipping, delivery and assembly can be reimbursed.
If you place an order for an item, but payment is not taken until a later date, the date you placed the order is considered the date of purchase as long as your receipt shows the date you placed the order. For example, if you place an order for an item on 12/31 but payment is not taken from your account until 1/1, your purchase date would be considered 12/31 provided that your receipt lists the 12/31 order date.
A member can use credit card points or a gift card to purchase an item as long as the receipt shows the cash value of the item.
Members receive their notification of Wellness Wallet reimbursement determination on their Explanation of Benefits documents within 30 days after the reimbursement claim is processed. Denial reasons will be listed on the Explanation of Benefits.
You can purchase equipment from any licensed retail establishment. We will not approve reimbursement for fitness equipment that has been purchased from a nonretail source (example: yard sale or Craigslist, etc.). The safety of our members is important and we want to ensure there is no risk of injury from noncertified equipment. If members are seeking to save on the costs or prefer to purchase second-hand equipment, there are a number of retailers—such as Play-It-Again Sports—that offer used equipment that has been checked for proper function and safety.
The membership cost will be split in half and half of the membership will be reimbursed.
Spouses have the ability to split family gym memberships or shared equipment. Members cannot split "single use" items or equipment. (For example, a bike can be shared, but an Apple Watch cannot. A treadmill can be shared, but pair of skis cannot.) When submitting a Wellness Wallet reimbursement request, the purchase would be divided in half and applied to each member's Wellness Wallet balance, unless otherwise indicated by dollar amounts written on the form. Each spouse must complete their own Wellness Wallet Reimbursement Request form, including the members' information (member name, member ID#, and member date of birth).
No, gym and golf membership fees are only reimbursable for the current year (up to the Wellness Wallet limit). Membership fees are not reimbursable for future dates of service.
No. However, we cover a number of items and services comparable to SilverSneakers. Many classes, fees, or memberships are eligible for reimbursement under your Generations Advantage Plan Wellness Wallet benefit. See your individual plan page for your yearly reimbursement amount.
Here are some tips to ensure the smoothest reimbursement experience:
For mailed-in requests:
For mailed-in AND online requests:
From October 1 to Mar. 31, we’re here 7 days a week, & Monday to Friday the rest of the year from 8am–8pm.