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  • For Providers

Online Account Access

Access and manage your online account.

Create New Account
Create a new online account.
Account Sign In
Log in or update your account info.
Change Password
Change a password (see note below).
Update Security Questions
Update your security questions.
Provider Portal User Guide

For detailed instructions and more, see the Provider Portal User Guide (PDF) | Latest as of October 2023

star icon  Note on Changing Passwords

Only Local Administrators can reset passwords. If you need a password reset, please reach out to your Local Administrator.

If you do not know who your Local Administrator is, please contact Provider Inquiry for assistance.

Provider Inquiry Contact: 1-888-732-7364

  • Option 3 for Benefits & Eligibility
  • Option 5 for Claim Status
  • Option 6 for all other Provider Inquiries

Once your password reset has been processed, access the Change Password portal above, enter your username, and select Next.

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