Trusted Third-Party Vendors
At Martin's Point, your health and well-being are top priority.
This resource hub is designed to make managing your benefits and discounts available as easy as possible. Here, you'll find direct contact information for our trusted third-party vendors, each offering unique benefits and discounts to enhance your membership. By connecting directly with these specialists, you can bypass wait times when calling our dedicated Member Services team to get the answers you need swiftly.
We're committed to supporting you every step of the way, so explore this page and discover how to make the most of your Martin's Point membership.
Amplifon
Amplifon is available Monday to Friday, 8am–8pm at 888-669-2167. All Generations Advantage members have a hearing aid benefit through Amplifon. The Hearing Aid benefit provides coverage for hearing aids which are not covered by Original Medicare. Members should contact Amplifon at 888-669-2167 for any hearing aid benefit or device questions.
EyeMed Eyewear Discount
Generations Advantage Prime, Alliance, Access, and Value Plus members can receive a discount on eyewear through EyeMed as an added benefit of their Northeast Delta Dental coverage. If the eyewear retailer works with EyeMed, they may be able to apply a discount. The retailer will need to apply EyeMed Group Number 9231093.
Visit EyeMed Vision Care or call 866-246-9041 and simply say “Benefits” and state if you are looking for glasses or contacts (note: eye exam is not available through this benefit). Then respond to prompts about the type of lenses you are looking for, etc.
CVS Caremark
CVS Caremark is Martin's Point Generations Advantage trusted partner, providing prescription and Part D services. They are available 24/7 at 888-296-6961, to assist with all your medication needs, including:
- Running test claims
- Suggesting alternative medications
- Arranging for a pharmacist consultation
- Initiating the PA/formulary exception process for medications
If you have questions about your medication coverage or costs, they're here to help. Visit Caremark.com for more information.
For specific support, contact:
- Authorizations/Exceptions: 855-344-0930
- Password reset: 877-493-9909
- Pharmacy support: 800-364-6331
Foodsmart
Foodsmart is available Monday to Friday, 9am–9pm at 888-837-5325. Martin’s Point Health Care has teamed up with Foodsmart™ to provide members with free, unlimited chats with a registered dietitian—plus much more—to support healthy eating from the comfort of your home. Your Generations Advantage plan covers 100% of the program cost. To get started, call 1-888-837-5325 to schedule an appointment with a registered dietitian.
- Visit MartinsPoint.Zipongo.com to sign up.
- Send an email requesting an appointment to [email protected].
- Download the Foodsmart app in the App Store (iOS) or Google Play (Android). Click on “Sign Up.” Your Group is “Martin’s Point Generations Advantage.”
Evicore Authorizations
Prior to 07/01/2024 Advanced imaging such as CT, MRI, PET, SPECT and Cardiac PET and Cardiac SPECT were authorized by eviCore. Evicore is available Monday to Friday, 7am–7pm at 888-693-3211.
Matrix Home Visit Scheduling
Matrix Home Visit Scheduling can be reached at 888-779-8978. They offer wellness visits and preventative health screenings in the comfort of the member's home or through a video health call. These services have no out of pocket cost to the member. Matrix will share the results of the visit with the member's primary care provider. Matrix services all Generations Advantage members in Maine and New Hampshire. Members who complete a visit will receive a $15 Hannaford gift card.
Focus Care Home Visit Scheduling
Focus Care Home Visit scheduling can be reached at 800-295-5925. They offer wellness visits and preventative health screenings in the comfort of the member’s home or through a video health call. These services have no out of pocket cost to the member. Focus Care will share the results of the visit with the member’s primary care provider. Focus Care will service Generations Advantage members in Maine and New Hampshire. They are available Monday to Friday 8:30am–8pm. All members who participate in a Focus Care Home Visit will receive a $15 Hannaford gift card.
My Advocate
My Advocate is available Monday to Friday, 8am–11pm at 866-274-0369. My Advocate provides education and assistance to health plan members free of charge for:
- Enrolling in Medicare Savings Programs (MSP) to help pay a member’s Medicare Part B Premium.
- Assistance with Part D Prescription Extra Help.
- Help with other social programs.
North East Delta Dental (NEDD)
North East Delta Dental (NEDD) is available Monday to Friday, 8am–4:45pm at 800-832-5700. They can assist with:
- Coverage information: Find out if a specific dental service is covered.
- Cost details: Understand the cost and what category a service may fall into.
- Provider status: Check if a provider is in-network.
Each member evidence of coverage (EOC) also explains the member's dental benefit if they are requesting something in writing or can visit our dedicated Dental Benefit page.
OTCHS Over the Counter Health Solutions
Members receive a quarterly amount to purchase from over 350 CVS-brand, over-the-counter products. OTCHS Over the Counter Health Solutions is available 24/7 for order placing and Monday to Friday, 9am-8pm for customer service calls at 888-628-2770
Members can make purchases:
- In person at participating CVS locations
- Over the phone by calling 1-888-628-2770 (TTY: 711)
- Online available 24/7
Visit our OTC benefits page to learn more.
Stay Connected with LifeStation
Martin's Point partners with LifeStation to offer advanced medical alert devices through a Covered Medical Benefit (for Alliance members) and a Value-Added Discount (for Generations Advantage Prime, Access, Select, and Value Plus members). Both options provide 24/7 monitoring with devices such as in-home systems, mobile units with GPS/WiFi, and optional fall detection.
Covered Medical Benefit (Alliance Members): No cost for shipping, activation, or monthly fees. (Generations Advantage Member ID required)
Call: 866-220-0934
Value-Added Discount (Prime, Access, Select, and Value Plus Members): 25% off medical alert devices. (No Member ID required)
Call: 855-793-8555
Customer service is available at 800-998-2400 for troubleshooting or support.
Mom's Meals Affinity Program
The Mom's Meals affinity program offers access to discounted home delivered meals for all Generations Advantage members. This is a discount program.
Discount Code: To receive the discount and free shipping provide Mom's Meals with the code MPGA.
Access Mom's Meals Discount Program
Contact
- Phone: 866-224-9485
- Hours: Mon-Fri 8am–5pm
- Website: MomsMeals.com/MPGA
- Email: [email protected]
Program Highlights:
- High quality, refrigerated ready-to-heat meals
- Choice of meals from a broad menu
- Menus to support common health conditions
- Vast delivery footprint to any continental U.S. address
- Order conveniently available online or by phone
Menu Types:
Amplifon
Discounts on hearing aids and batteries. You have access to substantial discounts on hearing aids and hearing aid batteries through our partnership with Amplifon. Please remember that for hearing tests and medical services, you should see a US Family Health Plan network provider. Members should contact Amplifon at 1-888-486-8861 or visit AmplifonUSA.com/MartinsPoint.
EyeMed Eyewear Discounts
US Family Health Plan members get exclusive discounts on eyewear and vision services through EyeMed Vision Care. Save on glasses, lenses, and contact lenses beyond your free annual eye exam. Call 1-866-559-5252 and use Plan ID 1021887 or visit the EyeMed Discount Page for more details.
WholeHealth
Discounts on complementary and alternative medicine - Our partnership with WholeHealth allows you to receive discounts of 10–30% off complementary and alternative medical treatments simply by visiting participating providers. This gives you access to beneficial treatment options you may otherwise not be able to afford or allows you to get discounts on services you may already use, such as: Acupuncture, Chiropractic, Massage Therapy, Naturopathy, Nutritional Counseling, Tai Chi, Yoga, and more.
USFHP WholeHealth MD: Access tailored health resources for USFHP members.
WholeHealth Living by Tivity Health: Discover wellness programs and exclusive offers.Discounts on fitness centers - You have access to discounts and specials at participating fitness centers. Offers vary by fitness center and may include deals on monthly fees or enrollment fee waivers, for example: 100% of the standard initiation fee may be waived (monthly fees still apply), or there may be a 10–20% discount off the monthly membership fee.
SironaHealth Nurse Line
Through our partnership with SironaHealth, Martin’s Point provides a dedicated Nurse Line service. Available Monday-Friday, 8am–4:30pm. This service offers ongoing support for all your health-related inquiries, ensuring you have access to professional advice whenever you need it. Available through a single, convenient phone number.
Phone: 1-800-574-8494
- 24-Hour Nurse Line: Whether you need ongoing support for health management or immediate advice after hours, our Nurse Line is here to assist. Our registered nurses provide valuable insights and guidance, ensuring you make informed decisions about your care.
- When to Call: Use the Nurse Line for urgent health inquiries, medication questions, and immediate health guidance, especially when your primary care provider is unavailable.
In addition to the Nurse Line, our Health Coach services offer personalized advice for managing health conditions, creating exercise plans, or lifestyle changes.