Notice of Nondiscrimination

At Martin's Point, we are proud to provide equal care for all.

Martin’s Point Health Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Martin’s Point Health Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Martin’s Point Health Care:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact the Martin's Point Generations Advantage Grievance Department.

Filing a Grievance

If you believe that Martin’s Point Health Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Grievance Department
Martin’s Point Generations Advantage
PO Box 9746
Portland, ME 04104-8832

Phone: 1-866-544-7504, TTY: 711
Fax: 207-828-7874

You can file a grievance in person, by mail, or by fax. If you need help filing a grievance, the Martin’s Point Generations Advantage Grievance Specialist is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201 

1-800-368-1019 (TDD: 1-800-537-7697)

Complaint forms are available at https://www.hhs.gov/hipaa/filing-a-complaint/index.html

Multi-language Interpreter Service (PDF)