A guide to switching your Medicare Advantage plan.
Posted 05/02/24
Considering switching your Medicare Advantage plan?
Whether you're seeking better coverage, lower costs, or different benefits, it's important to navigate the process carefully. Here’s a step-by-step guide to help you make confident, informed decisions when switching Medicare Advantage plans.
Understand your current plan
Review your current plan documents—including the Annual Notice of Change (ANOC) and Evidence of Coverage (EOC)—to understand your current benefits, costs, and any areas of dissatisfaction.
Identify your needs and preferences
Think about what matters most to you in a plan:
- Prescription drug coverage
- Access to specific doctors or specialists
- Additional benefits like dental, vision, or fitness
- Monthly premiums and out-of-pocket costs
Knowing what you need helps narrow down the best options for you.
Research alternative plans
Use the Medicare Plan Finder or consult with a licensed Medicare specialist to compare options in your area. Focus on:
- Coverage: Medical and prescription needs
- Costs: Premiums, copays, and deductibles
- Networks: Doctor, hospital, and pharmacy access
- Extras: Dental, hearing, vision, wellness programs
Review plan ratings and feedback
Check Medicare star ratings and member reviews to get a sense of plan quality, customer service, and overall experience.
Know when you can switch
You can change your Medicare Advantage plan during the Annual Enrollment Period (AEP), which runs from October 15 to December 7 each year.
Get help from a Medicare specialist
If you're unsure about your options, consult a licensed insurance agent or Medicare specialist. They can offer personalized advice, help you compare plans, and walk you through enrollment.
Make an informed switch
Once you’ve selected the plan that best fits your needs and budget, follow the enrollment instructions provided by Medicare or your new plan provider to complete the switch.
Monitor your new coverage
After switching, monitor your new plan to ensure it meets your expectations. Review your Explanation of Benefits (EOB), drug coverage, and network access. Contact your provider if any issues arise.
We're here to help guide you
We have local benefit specialists available to help you with your questions or give you personalized assistance. Call us at 1-800-961-4572 (TTY: 711).
