Martin’s Point Patient Email | February Edition

Dear Martin’s Point Patient,

Taking Care for a Healthy New Year

As we ring in the new year, it’s a great time to commit to taking great care of your health in 2025. If you haven’t already scheduled your all-important annual preventive care visits, we invite you to do so now. Please reach out through the MyMartinsPoint^® patient portal or give us a call to get those visits on the books before too much time goes by. We look forward to seeing you!

Flu Cases Are on the Rise

• Get vaccinated: It is important to protect yourself and those around you during the cold and flu season. Remember to wash hands, cover coughs, and get your flu vaccine if you haven’t already. Flu season can last through early spring, so it’s not too late to get vaccinated. Ask for your vaccine at an existing appointment with your Martin’s Point provider.

• Mask up: Please wear a mask covering your nose and mouth when visiting our health care centers if you have cough or cold symptoms. Thank you for helping protect the health of our staff and fellow patients!

Scheduling Appointments—Taking Actions to Meet Our Patients’ Needs

As we strive to offer timely appointments for all our patients, please note the following:

• Increased phone and text reminders: You may notice more automated appointment reminder/confirmation messages coming from our new number: 207-813-2177. Please promptly respond confirming or canceling appointments so we can quickly reschedule you and offer any opened time slots to patients with urgent needs or on our newly available waitlist (see below).

• Cancellations and missed appointments: We require at least a 24-hour notice to reschedule or cancel an appointment so we can offer openings to other patients. Patients who repeatedly miss or cancel appointments with no or short notice (within 24 hours of the appointment time) may be disengaged from the practice.

• NEW! Waitlist option: Wishing to be seen sooner? You can now join a waitlist to be contacted if an appointment becomes available sooner than one you have scheduled.
IMPORTANT: The first patient on a waitlist will receive one text message when an appointment becomes available. The spot will be held for 30 minutes during which they must reply to the text message accepting or declining the appointment. If they do not accept/decline or respond at all within the 30-minute period, the appointment will be offered to the next patient on the waitlist.

Martin’s Point in the Community

Martin’s Point is a proud sponsor of the American Heart Association’s Go Red Luncheon and Heart Walk. To learn more about our Community Impact here.