Avoid higher costs by using your online member portal.
Posted 06/07/25
Always check the status of your specialty care referrals
Why this matters
All future referral notifications will be posted in the US Family Health Plan Online Member Portal. If you receive specialty care without an approved referral, you will be subject to the TRICARE Point of Service (POS) cost share, which may result in significantly higher costs.
How to check
Checking your referral status is easy: Log in to the Online Member Portal here. If you need help, call Member Services at 1-800-574-8494.
Don’t have access yet?
Register for access to the US Family Health Plan Member Portal today.
What is the POS option?
NOTE ABOUT USING THE POINT OF SERVICE (POS) OPTION:
This option lets you see a TRICARE®-authorized provider without a referral—but at a much higher cost share. Always check your referral status first to avoid unnecessary costs.
