Search Martin's Point Site

For Providers

Contact Us

From patient services to our health plan, we are ready and willing to assist you.

Contact details for Martin's Point can be found here, including general and department-specific information. Please use menu above to access specific contact information.

Primary Contact Information Department Contacts Claims Contacts Pharmacy Contacts

Primary Contact Information

Main Phone Contact

Switchboard: 1-800-322-0280

Phone: 207-774-5801

If you are looking to contact a specific Martin's Point Health Care Center location, contact details can be found here:

Health Care Center Contacts

Physical & Mailing Address

Physical Address

891 Washington Avenue
Portland, ME 04103

Mailing Address

Martin's Point Health Care
PO Box 9746
Portland, ME 04104-5040

Department Contacts

Care Management Programs

Toll Free: 1-877-659-2403

Fax: 207-828-7858

Mailing Address:

Martin's Point Health Care
Attn: Care Management
PO Box 9746
Portland, ME 04104-5040

Health Management

Pre-Authorization | Medical Necessity | Utilization Review | Discharge Planning | Subacute / Home Care Inquiries

Toll Free: 1-888-732-7364

Fax: 207-828-7865

Mailing Address:

Martin's Point Health Care
Attn: Utilization Review
PO Box 9746
Portland, ME 04104-5040

Mental Health Care Program

Pre-Authorization | Other Questions

Generations Advantage: 1-800-708-4532

US Family Health Plan: 1-888-812-7335

Mailing Address:

Mental Health Care Program
110 Free Street
Portland, ME 04104-3908

Network Management

Provider Contracting | Provider Data | Credentialing

Toll Free: 1-888-732-7364 | Phone: 207-253-6930

Fax: 207-828-7870

Email Contacts:

Contract Requests—[email protected]

Provider Change Requests—[email protected]
(inquiries only—use DataPoint for submissions)

Credentialing Questions—[email protected]

Provider Inquiry

General Questions | Member Eligibility Benefits | Claims | Pharmacy Coverage

Toll Free: 1-888-732-7364

Mailing Address:

Martin's Point Health Care
Attn: Provider Inquiry
PO Box 9746
Portland, ME 04104-5040

Claims Contacts

Relay Health

A Division of Optum Insight

For Electronic Claim Submissions:

Phone: 1-800-527-8133

Website: RelayHealth.com

Payor ID: MPHC2

For Paper Claim Submissions:

Claims Department
PO Box 11410
Portland, ME 04104-7410

Office Ally

For Electronic Claim Submissions:

Phone: 1-866-575-4120

Website: OfficeAlly.com

Payor ID: MPHC1

For Paper Claim Submissions:

Claims Department
PO Box 11410
Portland, ME 04104-7410

Pharmacy Contacts

Caremark® Part D Pharmacy

For Generations Advantage Inquiries

Phone: 1-888-296-6992

Mail-Order Pharmacy

For US Family Health Plan Inquiries

Phone: 1-800-707-9853

Fax: 207-828-2483

Pharmacy Mailing Address

To contact the Martin's Point Health Care pharmacy department by mail, send correspondence to:

Martin's Point Health Care
Attn: Pharmacy Department
PO Box 9746
Portland, ME 04104-5040