Member Portal Feedback

Which of the following best describes you?* I am a Martin’s Point Health Insurance Member I am a Martin's Point Health Care Center Patient I am both a Martin’s Point Health Insurance Member and a Health Care Center Patient I am a Martin’s Point Network Provider or Staff Other

What Martin’s Point product or service are you providing feedback on?* Generations Advantage (Medicare Health Plan) US Family Health Plan (A TRICARE Prime Plan) Both Generations Advantage and US Family Health Plan Martin's Point Health Care Centers Other

What was the primary purpose of your recent experience with Martin’s Point? Benefits and Eligibility Provider Relations, Provider Data, Credentialing, Contracting Claims, Rejected/Denied Claims, Appeals Authorizations and Utilization Management Clinical Issues, Quality/Compliance, Policies Update Information Other

During your most recent experience with Martin’s Point:

How easy was it to interact with Martin’s Point? (1 = Difficult, 5 = Easy) 1 2 3 4 5

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Thank you for taking a moment to complete this survey. Your feedback helps Martin’s Point improve the service it provides to its customers.

During your most recent experience with Martin’s Point: