Welcome to Martin's Point Generations Advantage
Get off to a great start!
Congratulations on making an excellent choice for your Medicare coverage.
Please take these important steps within the first few weeks of your membership to help us serve you better. Taking these actions as soon as you can will help ensure you have the best experience interacting with your health plan.
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Provide Important Plan InformationPlease complete the forms that were included with your Welcome Kit. |
Get to Know Your Medicare PlanLearn all about your GA plan benefits and how to use them. |
Create Your Portal AccountSet up your online account and learn what you can do to manage your care. |
Take Health Risk AssessmentLearn about your health risks with this online questionnaire. |
Schedule 2024 Preventive CareMaintain your best health by receiving yearly preventive care. |
Below is detailed information on each of the recommended steps that should be taken to get the most out of your Generations Advantage plan. |
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Step One | Provide key plan information.
We encourage you to complete the following actions as soon as you can.
The information you provide to Martin's Point will help us ensure you have a positive experience when using your health plan.
Mail Order Prescriptions—If your plan includes Part D Prescription Drug coverage and you would like to receive your prescription by mail, you will need to submit information and forms to CVS Caremark.
For detailed information on mail-order prescriptions and all related forms and documents, please visit the Pharmacy Network page.
Premium Autopay—If your plan has a monthly premium, you can set up automatic recurring payments or make one-time payments online using the links below.
Other Health Insurance—If you have other health insurance, please respond to the letter we send or call Member Services so we can coordinate your benefits correctly.
Complete and send the forms as directed below.
1. Permission to Speak With Others—To allow us to speak with designated family member(s), friend(s), or others about your health care, please fill out the Permission to Speak Form.
If you have a designated power of attorney, please also send that documentation along with this completed form.
2. VA Health Coverage—If you also receive health benefits through the Veterans Administration, please fill out, sign, and mail the VA Records Release Form.
The above forms should be mailed to:
Martin's Point Generations Advantage
ATTN: Claims Department
PO Box 11410
Portland, ME 04104-9863
3. Continuity of Care Request—For those currently on an active course of treatment, "continuity of care" may help avoid care interruptions. Learn about eligibility and apply using the Continuity of Care form.
Pay your Generations Advantage plan premium online!
One-Time Payment
It's easy to make a one-time credit card payment. Click the button below to use the PayTrace service to make your secure payment.
Recurring Monthly Payments
To set up secure, recurring payments, please call Member Services or mail us a completed and signed Automatic Payment Form.
Step Two | Get to know your plan.
Understanding your benefits is the first step toward taking full advantage of your health plan.
PDFs of all important plan documents can be found on your Member Plan Page.
A Note About Your Member ID Card: Always keep your Generations Advantage member identification card with you. In most cases, you will present ONLY this card when receiving health care services (including at the pharmacy if your plan covers Part D prescriptions). You will rarely need to present your red, white, and blue Medicare card.
Please review your plan documents. If you have any questions, don't hesitate to contact Member Services.
Step Three | Create your portal account.
We encourage you to create a portal account so you can manage your plan online.
By creating an account, members can get access to tools and information to help you manage your plan and your health.
Ready to get started? You can sign up for online access after the effective date listed on your Member ID card.
Step Four | Take Health Risk Assessment.
Get your health care journey off to a great start.
Take your Health Risk Assessment—an online questionnaire to help you understand your health/health risks, and guide you toward being as healthy as possible.
If you don’t have internet access or have questions, call us at 1-877-659-2403 (TTY: 711) and leave a message. We will return your call within two business days.
To take the HRA (at no additional charge) you must first have an online portal account.
You can find the Health Risk Assessment here:
Log in with your portal username and password or click “Register” if this is your first time logging in. When prompted, enter your Generations Advantage member ID number and follow the instructions.
This website will allow only you to see your results anytime.
Step Five | Schedule your care visits.
Save the date for your annual routine physical and Medicare Annual Wellness Exam.
Your Generations Advantage plan covers your annual routine physical exam and Medicare Annual Wellness Visit at $0 copays if performed in network.
Schedule both services as early as possible each year to help prevent, manage, or identify chronic conditions or other health concerns.
Note: Separate copays may apply if additional services are provided during your visit.
Annual Physical Exam—A hands-on examination where your provider will check your overall physical and mental health.
Medicare Annual Wellness Visit—A conversation with your provider about your health goals, scheduling preventive screenings and immunizations, and more.
Comprehensive Visit—For your convenience, ask your doctor to schedule both of these preventive care services on the same day in one "Comprehensive Visit."
Have questions? We're here to help.
If you have questions about your plan, you can talk to a Member Service Representative by calling 1-866-544-7504.
Our representatives are available from 8am-8pm, Monday to Friday.