Welcome to Martin's Point Generations Advantage
Congratulations on making an excellent choice for your Medicare coverage.
Please take these important steps within the first few weeks of your membership to help us serve you better. Taking these actions as soon as you can will help ensure you have the best experience interacting with your health plan.
Step One | Provide key plan information.
We encourage you to complete the following actions as soon as you can.
The information you provide to us will help us ensure you have a positive experience when using your health plan.
Mail Order Prescriptions
If your plan includes Part D Prescription Drug coverage and you would like to receive your prescriptions by mail, you will need to submit information and forms to CVS Caremark.
For detailed information on mail-order prescriptions and all related forms and documents, visit the Pharmacy Network page:
Forms to Return to Martin's Point
1. Permission for to Discuss My Health Information—To allow Member Services to speak with designated family member(s), friend(s), or others about your health care, please fill out the Permission for to Discuss My Health Information [PDF].
If you have a designated power of attorney, please include it.
2. Medicare Appointment of Representative (CMS-1696)—Use this form to officially appoint a representative (such as a family member, attorney, or other individual) to act on your behalf for Medicare claims, appeals, grievances, or requests. Please complete the Medicare Appointment of Representative (CMS-1696) [PDF]. Learn where to send this form.
Note: This is the legal authorization that grants your representative the authority to act on your behalf in Medicare processes (different from the conversation-only permission above).
3. VA Health Coverage (Alliance plan members only)—If you have other health insurance (OHI), please make sure we have your most up-to-date information on file to help coordinate your benefits properly. Please fill out, sign, and mail the
VA Records Release Form [PDF].
The above forms should be mailed to:
Martin’s Point Generations Advantage
ATTN: Claims Department
PO Box 11410
Portland, ME 04104-9863
4. Continuity of Care—For those currently on an active course of treatment, "continuity of care" may help you avoid care interruptions.
Step Two | Get to know your plan.
Understanding your benefits is the first step toward taking full advantage of your health plan.
PDFs of all important plan documents can be found on your Member Resources page:
You can also learn how to use your valuable extra benefits by visiting:
A Note About Your Member ID Card: Always keep your Generations Advantage member identification card with you. In most cases, you will present ONLY this card when receiving health care services (including at the pharmacy if your plan covers Part D prescriptions). You will rarely need to present your red, white, and blue Medicare card.
Visit Your Member Plan Page
Please review your plan documents. If you have any questions, contact Member Services at 1-866-544-7504 (TTY: 711).
2026 Plan Guides
Part D Prescription Drug Guide [PDF]
*Note: The Alliance Plan does not include a Part D prescription drug benefit.
Step Three | Create your portal account.
We encourage you to create a portal account so you can manage your plan online.
By creating an account, members can get access to tools and information to help you manage your plan and your health.
Ready to get started? You can sign up for online access after the effective date listed on your Member ID card.
Member Portal Account Features
Step Four | Take your Health Risk Assessment.
Get your health care journey off to a great start.
What is the Health Risk Assessment (HRA)? The HRA is an online questionnaire to help you understand your health/health risks, and guide you toward being as healthy as possible.
To take the HRA, you must first have an active online portal account (see Step Three).
If you don’t have internet access or have questions, call us at 1-877-659-2403 (TTY: 711) and leave a message. We will return your call within two business days.
Take the Health Risk Assessment
You can find the Health Risk Assessment here:
Log in with your portal username and password or click “Register” if this is your first time logging in. When prompted, enter your Generations Advantage member ID number and follow the instructions.
This website will allow only you to see your results anytime.
Step Five | Schedule your care visits.
Save the date for your annual routine physical and Medicare Annual Wellness Exam.
Your Generations Advantage plan covers your annual routine physical exam and Medicare Annual Wellness Visit at $0 copays if performed in network.
Schedule both services as early as possible each year to help prevent, manage, or identify chronic conditions or other health concerns.
Prefer in-home care? Get a free health check-up in the privacy of your home with a licensed nurse practitioner.
Download In-Home Health Assessment Info [PDF]
Note: Separate copays may apply if additional services are provided during your visit.
Preventive Care Visit Overview
Annual Physical Exam | A hands-on examination where your provider will check your overall physical and mental health.
Medicare Annual Wellness Visit | A conversation with your provider about your health goals, scheduling preventive screenings and immunizations, and more.
Comprehensive Visit | for your convenience, ask your doctor to schedule both of these preventive care services on the same day in one "Comprehensive Visit."
Have questions? We're here to help.
If you have questions about your plan, you can talk to a Member Service Representative by calling 1-866-544-7504.
Our representatives are available from 8am-8pm, Monday to Friday.