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From patient services to our health plan, we are ready and willing to assist you.

Contact details for Martin's Point can be found below, including primary and department-specific information.

Below you will find phone, mailing, and email contacts for all health departments, including claims and pharmacy.

Primary Contact Information Department Contacts Claims Contacts Pharmacy Contacts

Primary Contact

Main Phone Contact

Switchboard: 1-800-322-0280

Phone: 207-774-5801

To contact a specific Martin's Point Health Care Center location, visit:

Health Care Center Contacts

Physical & Mailing Address

Physical Address

891 Washington Avenue
Portland, ME 04103

Mailing Address

Martin's Point Health Care
PO Box 9746
Portland, ME 04104-5040

Department Contacts

Department	Phone \| Fax	Email \| Mailing
Provider Inquiry Member Eligibility Benefits Claims Pharmacy Coverage General Questions	Toll Free: 1-888-732-7364	Martin's Point Health Care Attn: Provider Inquiry PO Box 9746 Portland, ME 04104-5040
Referral Team—Health Management Referral Processing to Provider	Toll Free: 1-877-542-2654	Martin's Point Health Care Attn: Referrals-Health Management PO Box 9746 Portland, ME 04104-5040
Health Management Pre-Authorization Medical Necessity Utilization Review - Health Management Discharge Planning Subacute / Home Care Inquiries	Toll-Free: 1-888-339-7982 Fax: 207-828-7865	Martin's Point Health Care Attn: Utilization Review - Health Management PO Box 9746 Portland, ME 04104-5040
Care Management Programs Chronic Care Transitions of Care Behavioral Health Maternity Extended Care Health Option (ECHO) Wellness Coaching	Toll-Free: 1-877-659-2403 Fax: 207-828-7858	Martin's Point Health Care Attn: Health Management PO Box 9746 Portland, ME 04104-5040
Behavioral HealthCare Program Pre-Authorization	USFHP: 1-888-812-7335 Generations Advantage: 1-800-708-4532	Behavioral HealthCare Program 110 Free Street Portland, ME 04104-3908
Network Management Provider Contracting Provider Data Credentialing	Toll Free: 1-800-348-9804 Phone: 207-253-6930 Fax: 207-828-7870	Contract Requests: [email protected] Provider Change Requests (inquiries only—use DataPoint for submissions): [email protected] Credentialing Questions: [email protected]
Compliance	Toll Free: 1-800-297-8616	Martin's Point Health Care Attn: Compliance 331 Veranda Street Building #2 Portland, ME 04104-5040
Health Plan Quality	Toll Free: 1-866-484-2788	Martin's Point Health Care Attn: Health Plan Quality Department PO Box 9746 Portland, ME 04104

Claims Contacts

Electronic Claim Submissions	Paper Claim Submissions
Relay Health, a division of Optum Insight Phone: 1-800-527-8133 Relayhealth.com Payor ID: MPHC2	Claims Department PO Box 11410 Portland, ME 04104-7410
Office Ally Phone: 1-866-575-4120 Officeally.com Payor ID: MPHC1	Claims Department PO Box 11410 Portland, ME 04104-7410

Electronic Claim Submissions

Paper Claim Submissions

Relay Health, a division of Optum Insight

Phone: 1-800-527-8133
Relayhealth.com
Payor ID: MPHC2

Claims Department
PO Box 11410
Portland, ME 04104-7410

Office Ally

Phone: 1-866-575-4120
Officeally.com
Payor ID: MPHC1

Claims Department
PO Box 11410
Portland, ME 04104-7410

Pharmacy Contacts

Pharmacy	Contact Information
Martin's Point Health Care	Attn: Pharmacy Department PO Box 9746 Portland, ME 04104-5040
Martin's Point Health Care Mail-Order Pharmacy—US Family Health Plan	Phone: 1-800-707-9853 Fax: 207-828-2483
Martin's Point Generations Advantage Part D	CVS Caremark Claims: 1-888-296-6992

Pharmacy

Contact Information

Martin's Point Health Care

Attn: Pharmacy Department
PO Box 9746
Portland, ME 04104-5040

Martin's Point Health Care Mail-Order Pharmacy—US Family Health Plan

Phone: 1-800-707-9853

Fax: 207-828-2483

Martin's Point Generations Advantage Part D

CVS Caremark

Claims: 1-888-296-6992