Provider Manual

Delivering the best possible health care experience to our providers and patients.

Specific Provider Manual information can be found by accessing the links to the right.

About Martin's Point Health Care

Martin’s Point Health Care (MPHC) is a progressive, not-for-profit, health care organization with experience and demonstrated excellence in both clinical patient care and health plan administration.

Understanding both aspects of our health care system (clinical care and payment) gives us unique insights that allow us to make meaningful improvements to the health care system. We bring together primary care providers, specialists, health plans, systems, and processes to deliver the best possible health care experience to each individual. This coordinated approach is designed to create more quality time with health care providers, greater consistency in care, and ultimately, lower overall costs to the system. 

Please Note: This manual is an extension of the participation agreement between MPHC and all network provider types including, but not limited to, physicians, hospitals and ancillary healthcare providers (“provider(s)”) and furnishes providers and their office staff with information concerning policies and procedures, claims, and guidelines used to administer MPHC health plans. This manual replaces and supersedes all previous versions. A paper copy may be obtained upon written request. In accordance with our participation agreement, all providers must abide by all provisions contained in this manual, as applicable. Revisions to this manual constitute revisions to MPHC’s policies and procedures. As policies and procedures change, updates will be issued and incorporated into subsequent versions of this manual.