Highlighting our partnership with TruCare ProAuth™. Get prepared by reviewing our FAQs below.
For a detailed guide, please see the Provider Portal User Guide (PDF) from October 2023.
List of frequently asked questions from ProAuth users.
Once you are logged in, you can visit our Change Password page.
For other user functions, please see our provider portal user guide found under System Documents at the Forms and Documents page.
If you are having trouble logging in, please visit the Forgot username or Forgot password page.
For other user functions, please see our provider portal user guide found under System Documents at the Forms and Documents page.
The instructions for requesting an organizational determination are included in the message you will see at the bottom of the Prescreen for codes that do not require prior authorization:
No auth required unless inpatient. NCD or LCD criteria applies. If you are aware that this service may not be covered by Medicare and are requesting an Organizational Determination by the health plan, please fax an authorization request form with supporting clinical documentation to 207 828 7865, ATTN Org Determination.
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If you need assistance registering a Martin's Point Provider account, please call us at 1-888-732-7364.