Welcome! Here's where you can access and manage your account. Once you're logged in, head to My Account to manage and update your personal information—like your name, email, phone number, and payment method.
Already have an account? Log in here.
If you’ve lost access to your account, don’t worry — you can easily reset your login information below. Choose whether you need to recover your username or reset your password to get back into your account quickly.
Learn how to manage and access your Martin’s Point account with quick, step-by-step videos. These short tutorials cover the most common account tasks so you can stay connected and in control. Remember, you can always pause the videos as needed to follow along.
If you have forgotten your username, visit the Recover Your Username page. Enter the email address associated with your account. You will receive an email with your username and links to log in to your account.
You can also click on “Forgot your Username” from the Member Portal log-in screen:
To change your username, log in to your member portal account. Click on “Manage Account” in the upper right corner. Then click “Change Username” on the right side and follow the prompts.
Watch this video for step-by-step guidance:Change Username and Password
Yes. When creating a username, you must follow these requirements:
If you don’t receive the reset email within a few minutes, check your spam or junk folder. If it’s not there, try resending the reset request from the log-in page.
If you still don’t receive it, please contact Martin’s Point Member Services for help verifying your account and assisting with the reset process.
You can contact Martin’s Point Member Services for assistance with logging in or account issues.
If you have forgotten your password, you can visit Forgot Password to reset it.
You can also click on “Forgot your Password from the Member Portal log-in screen:
To change your password, log in to your member portal account. Click on “Manage Account” in the upper right corner. Click “Change Password” on the right side and follow the prompts.
Watch this video for step-by-step guidance:Change Username and Password
Yes. When creating a password, you must follow these requirements:
No, your password does not expire. You may change your password whenever you like, but not more than once in a 24-hour period.
If you don’t receive the reset email within a few minutes, check your spam or junk folder. If it’s not there, try resending the reset request from the log-in page.
If you still don’t receive it, please contact Martin’s Point Member Services for help verifying your account and assisting with the reset process.
You can contact Martin’s Point Member Services for assistance with logging in or account issues.
To log in to your member portal account, visit MartinsPoint.org. In the top navigation, click “Sign In | Register.” Then, click on the member portal account you are trying to access.
Watch this video for step-by-step guidance: How to Log In to Your Member Portal
To register for your member portal account, you will need your Generations Advantage Member ID (found on your ID card). You cannot register for a member portal account until after your coverage begins.
Watch this video for step-by-step guidance: How to Register for Your Member Portal
No, you must use different usernames and passwords if you are enrolled in both Martin’s Point health plans as these are two separate accounts.
Yes, if you change Generations Advantage plans, your member portal account will stay the same. The plan change will be reflected in your portal.
Visit our PCP Management page for answers to common questions about finding and managing a PCP through the member portal.