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VOC Test
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Which of the following best describes you?*
I am a Martin’s Point Health Insurance Member
I am a Martin’s Point Health Care Center Patient
I am both a Martin’s Point Health Insurance Member and a Health Care Center Patient
I am interested in learning about a Martin’s Point Health Insurance Plan
I am interested in learning about a Martin’s Point Health Care Center
What Martin’s Point product or service are you providing feedback on?*
Generations Advantage (Medicare Health Plan)
US Family Health Plan (A TRICARE Prime Plan)
Martin's Point Health Care Centers
My experience was primarily through...*
In-Person
Phone
Email
Website
What was the primary purpose of your recent experience with Martin’s Point?
Learn about a Martin’s Point Health Insurance Plan
Learn about a Martin’s Point Health Care Center
Enroll as a Health Insurance Member
Enroll as a Health Care Center Patient
Call to schedule an appointment at a Health Care Center
How likely are you to recommend Martin’s Point to a friend or colleague? 0 = Not likely, 10 = Very likely
0
1
2
3
4
5
6
7
8
9
10
During your most recent experience with Martin’s Point:
How easy was it to interact with Martin’s Point? (1 = Difficult, 5 = Easy)
1
2
3
4
5
Were you able to accomplish what you wanted?
Yes
No
Not Sure
What can Martin’s Point do to improve your experience in the future?
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