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Online Account Access

 

For detailed instructions and more, see the Provider Portal User Guide (PDF) | Latest as of October 2023

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Create New Account
Create a new online account.
Account Sign In
Log in or update your account info.
Change Password
Change a password (see note below).
Update Security Questions
Update your security questions.

*NOTE ON CHANGING PASSWORDS: Password resets are allowed for Local Administrators only. If you need to reset your password and are not a Local Administrator, please reach out to your Local Administrator or call Provider Inquiry for your Local Administrator’s contact information.

Provider Inquiry Contact: 1-888-732-7364 (option 5 or 8)

If you are ready to reset your password, access the Change Password portal above, enter your username, and select Next.

Update Provider Information
Make changes to your provider information.
Check Patient Eligibility
Check plan eligibility information for a patient.
Verify Patient Benefits
Find detailed benefit information for a patient.
Authorizations & Referrals
Track referral confirmations or view authorization details.