Start the conversation: topics that make a difference.

Discussing key health concerns during visits

As your trusted health partner, we want to emphasize the importance of discussing the critical topics listed below with your patients. We recommend having these conversations not only during Annual Wellness Visits but adding them into other visits, such as chronic care or medication reviews, to help identify issues earlier and promote proactive care.

Why focus on these topics?

• Urinary Incontinence: About 25 million American adults experience urinary incontinence (CDC), which can lead to social isolation, depression, and reduced quality of life. Many patients are reluctant to bring this up unless prompted. Early conversations enable timely management.
• Fall Risk: Falls are the leading cause of injury-related visits among older adults, with one in four adults aged 65+ reporting a fall each year (CDC). Preventive screening and patient education are key to reducing fall-related injuries and hospitalizations.
• Physical Activity: The CDC reports that only about 23% of adults aged 65 and older meet the recommended physical activity guidelines. Encouraging safe, regular exercise improves mobility, cardiovascular health, and mental wellness.
• Mental Health: Depression affects approximately 7 million older adults in the U.S. but often goes undiagnosed and untreated (CDC). Routine assessment during visits supports early detection and intervention.

Benefits to support your patients

We offer care management services to support your patients with managing chronic diseases as well as their behavioral health needs. Our plans’ CVS OTC supplemental benefit includes incontinence supplies and DME and our Wellness Wallet benefit helps members stay active and improve their strength and balance.

Thank you for your partnership.

Centers for Disease Control and Prevention sources

• (2021). Urinary Incontinence in Adults. https://blogs.cdc.gov/nchs/2014/06/25/2326/
• (2022). Important Facts about Falls. https://www.cdc.gov/falls/data-research/facts-stats/
• (2021). Physical Activity Guidelines for Older Adults. https://www.cdc.gov/physical-activity-basics/adding-older-adults/what-counts.html?CDC_AAref_Val=https://www.cdc.gov/physicalactivity/basics/older_adults/index.htm
• (2021). Depression Among Older Adults. https://www.cdc.gov/healthy-aging/about/depression-aging.html