For Providers

EFFECTIVE MAY 15­–JULY 1, 2023
PROVIDER DIRECTORY AUDIT: 

Press Ganey will call a random selection of network providers to audit the accuracy of our directory information. If you are called, please respond and help us keep up-to-date information for our members. Thank you.

EFFECTIVE MAY 11, 2023  
OUT-OF-NETWORK PRIOR AUTHORIZATION CHANGE:

Martin’s Point Health Care will now manage ALL prior auths (including radiation treatments) for out-of-network providers or facilities. Please use the TruCare ProAuthTM portal to submit out-of-network requests.

For questions regarding provider network status, call Martin's Point Provider Inquiry 1-888-732-7364.

REMITS UPLOADED TO PORTAL:

Please allow 24 to 48 hours from date of receipt of checks or EFTs for the remits to be uploaded to the Provider Portal.