Key documents and forms for managing your health plan.
Forms and documents are organized by category. Use the menu below to quickly find what you need:
Forms and documents are organized by category. Use the menu below to quickly find what you need:
Looking for plan benefit documents?
Your key plan documents relating to health coverage and benefits can be found here:
This document explains your benefits and rights as a health plan member including medical and prescription drug coverage.
This document provides an outline of benefits, costs, and services covered under your Generations Advantage plan.
This document is an annual review of the updates that have been made to your plan benefits for the upcoming year.
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Prefer online payments or reimbursement?
A number of these requests can also be made online, including:
Download [PDF] — Sign up for automatic monthly premium payments by Social Security/RRB, bank account (ACH), or credit/debit card.
Download [PDF] — For covered medical services rendered by a provider or facility, such as flu vaccines and eyewear purchased after cataract surgery.
Download [PDF] — For out-of-pocket payments of Part D formulary prescription drugs. Do not use any other forms for prescription drug claims.
2026 Plan Year [PDF] | 2027 Plan Year [PDF] (coming soon) — Get reimbursed for purchases made under your Wellness Wallet or Eyewear benefit.
Download [PDF] — How to set up direct deposit for reimbursements for Wellness Wallet and Eyewear.
2026 Plan Year [PDF] — A guide to submitting reimbursement requests for Wellness Wallet and Eyewear purchases.
Download [PDF] — A guide to help find your Wellness Wallet or Eyewear allowance balance.
Prefer managing your Part D coverage online?
A number of these requests can also be made online, including:
For prescription drug coverage information, or to access plan formularies, please visit the Part D Hub.
Download [PDF] — Start or manage prescriptions by mail through CVS Caremark.
2026 Plan Year [PDF] | 2027 Plan Year [PDF] (coming soon) — This optional program helps you manage your prescription payments. Learn More
Download [PDF] — Ask for coverage of a prescription drug, including exceptions, prior authorization, quantity limits, or tiering.
Download [PDF] — Appeal a denied Medicare Part D prescription drug coverage request.
2026 Plan Year [PDF] | 2027 Plan Year [PDF] — Includes details about your Medicare Part D drug coverage, including drug tiers, preferred pharmacies, formularies, and more.
2026 Plan Year [PDF] | 2027 Plan Year [PDF] — Explains the three drug coverage phases for Generations Advantage members, including deductible, initial coverage, and catastrophic coverage.
2026 Plan Year [PDF] | 2027 Plan Year [PDF] (coming soon) — Plan premium information for those who get extra help from Medicare to pay for their prescription drug costs. Learn More
2026 Plan Year [PDF] | 2027 Plan Year [PDF] (coming soon) — A guide to the Medicare Prescription Payment Program (MPPP), which can help you manage your prescription costs.
Download [PDF] — Track and share your medications with your health care providers and caregivers.
Prefer managing your plan online?
A number of these requests can also be made online, including:
To access a summary of your health plan benefits and coverage details, please visit the Plan Benefits Hub.
Download [PDF] — Verify your permanent residence address to confirm plan eligibility and service area.
Download [PDF] — Request a 90-day continuity of care period to help avoid interruptions in ongoing treatment.
2026 Plan Year [PDF] | 2027 Plan Year [PDF] — For Essential members who want to add dental coverage to their plan. Learn More
2026 Plan Year [PDF] | 2027 Plan Year [PDF] — Enroll in a Generations Advantage plan. Explore Plans
Download [PDF] — Request an in-home visit by a nurse practitioner to review health history, medications, and safety needs.
Download [PDF] — Report or update other health coverage to ensure accurate coordination of benefits.
2026 Plan Year [PDF] | 2027 Plan Year [PDF] — For Generations Advantage members who want to switch from one plan to another.
Download [PDF] — Use this form to update your Generations Advantage Primary Care Provider (PCP).
Download [PDF] — Use this list to review Generations Advantage medical services that may require prior authorization before care is provided.
Download [PDF] — Have your provider confirm a qualifying diagnosis to access diagnosis-based supplemental benefits.
Download [PDF] — Authorize a representative to act on your behalf for Medicare claims, appeals, or grievances. Learn where to send this form
Download [PDF] — Allow Member Services to speak with family members or friends about your care.
Download [PDF] — Authorize the Department of Veterans Affairs to release specific health information to designated individuals or organizations.
Download [PDF] — As a not-for-profit organization, our commitment to our patients, members, and communities defines us. Learn More
Learn how our plan’s service ratings compare and what they mean for your care. Learn More
2027 Plan Year — Prime | Select | Essential | Alliance (coming soon)
2026 Plan Year — Prime | Select | Essential | Alliance
Download [PDF] — Outlines member rights, responsibilities, privacy protections, and the grievance and appeals process. Learn More
Download [PDF] — Information about free interpreter services available in multiple languages. Learn More
Download [PDF] — Review privacy rights, disclosures, and how to access your records. Learn More
2026 Plan Year [PDF] | 2027 Plan Year [PDF] — Details about extra benefits including Wellness Wallet, dental, vision/eyewear, hearing, and OTC.
An outline of hearing aid benefits provided in partnership with Amplifon.
2027 Plan Year — Prime | Select | Essential | Alliance
2026 Plan Year — Prime | Select | Essential | Alliance
2026 Plan Year [PDF] | 2027 Plan Year [PDF] — Comprehensive welcome book for Generations Advantage plan members. Digital Welcome Kit
2026 Plan Year [PDF] | 2027 Plan Year [PDF] (coming soon) — Lists covered health/wellness items that can be purchased under the OTC benefit.
2026 Plan Year [PDF] | 2027 Plan Year [PDF] — Outlines key eligibility requirements, key information, and plan details such as provider networks and prescription coverage.
Download [PDF] — Track recommended preventive care services and bring it to your next primary care visit.
2026 Plan Year [PDF] | 2027 Plan Year [PDF] (coming soon) — Outlines coverage details for frames, lenses, and contacts under your Eyewear benefit.
2026 Plan Year [PDF] | 2027 Plan Year [PDF] — Lists covered items and services that can be purchased under the Wellness Wallet benefit.
Whether you’re exploring plan options or already a Generations Advantage member, our team is ready to help.
Prospective Members: Call us at 1-844-300-0160 (TTY: 711)
Current Members: Call Member Services at 1-866-544-7504 (TTY: 711)